Autonation Subaru Carlsbad

Great working with Miguel. Everything went smoothly. Process was easy and we are happy with our new Subaru. Miguel is very friendly and knowledgeable. Everything went smoothly. Process was easy and we are happy with our new Subaru. Miguel is very friendly and knowledgeable. More

Very good Filip explained everything well Expensive but I haven't had service for a while haven't had service for a while More

Knew inventory before going in. Location convenient . Staff especially Jason Field was knowledgeable and friendly. Paperwork marked by excellent attention to detail. Location convenient . Staff especially Jason Field was knowledgeable and friendly. Paperwork marked by excellent attention to detail. More

Had a scheduled appointment with service. Dropped my car off and found out hours later that you were out of transmission fluid so the work was not completed. Big hassle to be without a car fo Dropped my car off and found out hours later that you were out of transmission fluid so the work was not completed. Big hassle to be without a car for the day and then to find out I have to come back because you didn't know how much transmission fluid you had on hand is very annoying. I was also told my cat would be washed and it wasn't. Felt let down. More

As usual my adviser was great very helpful in determination and the dealership is always clean and all were professional. determination and the dealership is always clean and all were professional. More

The car we actually bought was advertised as having “automatic transmission” which I downloaded…but now text is blocked! This car does not have automatic transmission! I would guess this is false adv “automatic transmission” which I downloaded…but now text is blocked! This car does not have automatic transmission! I would guess this is false advertising?? Price was actually more than advertised but said it was already discounted? We like BB Subarus but would have liked the auto transmission! More

I would like to give a grateful, huge shout out to Terrence, Luis and Uzair for making my car lease a positive experience! Each of these gentlemen were friendly, professional and handled my deal with Terrence, Luis and Uzair for making my car lease a positive experience! Each of these gentlemen were friendly, professional and handled my deal with integrity. Julius in finance was also such a pleasure to work with during the final stage of my lease process. Grazie Mille! More

Was given estimate of 500 to 800 and repair cost 1100. Essentially told the cost of assessing the issue would be 200 but if I chose to do the repair that cost would be places towards it. When I arrived th Essentially told the cost of assessing the issue would be 200 but if I chose to do the repair that cost would be places towards it. When I arrived the rep left right away and passed me on to someone else. I was charged 300 for assessment and it was not put toward the cost of repair. When I tried to discuss my rep was not there and they one that was had to call him and it still was not explained according to the charges on my receipt. I feel ripped off. More

Miguel was more than helpful and very professional. He kept us completely informed and spent more time with us than necessary…thank you! Nice guy and good work ethic!!!! He kept us completely informed and spent more time with us than necessary…thank you! Nice guy and good work ethic!!!! More

They do not take good notes, have had to bring vehicle back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue w back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue with no updates to me and do not answer the phone. More