Autonation Subaru Carlsbad

Prompt, friendly, professional Nope that's all I got Would recommend Bob Baker to friends Nope Would recommend Bob Baker to friends Nope More

Everyone was welcoming and friendly. I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of commu I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of communication and efficiency. Otherwise I was satisfied. More

Best car lease experience I have ever had. Thank you for all the wonderful help. Thank you for all the wonderful help. More

Absolutely the best experience! Yuri made our experience flawless. The entire team was amazing. This was the second Outback we bought from Bob Baker and it will not be the last! Yuri made our experience flawless. The entire team was amazing. This was the second Outback we bought from Bob Baker and it will not be the last! More

Not a very nice customer waiting room. Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call te Frank Subaru’s waiting area is amazing as well as their customer service. I was waiting in the waiting room but for some reason I got a phone call telling me my car was done. Also when I got there for my appointment I had a wait awhile for someone to come help me and check me in for my service appointment. I think you could do much to improve your customer service and waiting room! My service agent was very nice tho. More

Pleasant experience. Miguel really helped to get the vehicle I wanted. Definitely recommend this team! Miguel really helped to get the vehicle I wanted. Definitely recommend this team! More

Awesome staff, great selection of vehicles. We would highly recommend Bob Baker Subaru in Carlsbad. From when we first entered the lot and Sean began to help us we felt immediately comfortable We would highly recommend Bob Baker Subaru in Carlsbad. From when we first entered the lot and Sean began to help us we felt immediately comfortable and enjoyed the experience of selecting, test driving and ultimately purchasing our new Outback Wilderness. We never felt rushed or pressured as Sean helped us to work through the difficult decision of choosing whether to purchase a Forester Wilderness or an OBW. When it came time to meet with finance department Joey was great to work with as well, we actually even ended up enjoying filling out the paperwork to finalize the purchase. As we were leaving we met the sales manager Armando , another friendly and helpful person who further solidified our appreciation for the quality of the people who work at Bob Baker. So we just want to say thank you to everyone at Bob Baker, where you have great cars and great people! More

Julian was very attentive to my vehicle needs and quick responses when conversing via text. responses when conversing via text. More

Had to come 300+ miles from Central California to purchase and test drive my Subaru Forester color and trim. Nowhere else was that special car. When I drove up to Bob Baker Subaru for my scheduled te purchase and test drive my Subaru Forester color and trim. Nowhere else was that special car. When I drove up to Bob Baker Subaru for my scheduled test drive, the car was inside on the showroom floor! They moved it outside for me to drive. A definite WoW factor! The staff was extremely helpful (Yvonne) setting up my appointment for the spin. Finally sat down to work out my trade-in and final price. Austin was my Sales guy and worked the extra mile to put me in the drivers seat. Totally worth the miles to get a great vehicle and sales with Bob Baker and staff. More

I’m driving and singing “do wah diddy diddy”down the road… if you use that in an advertisement I want a cut! Really though… great service- especially Matt C. …thanks KS road… if you use that in an advertisement I want a cut! Really though… great service- especially Matt C. …thanks KS More