Back

Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,097 Reviews
Used Cars for Sale in Carlsbad In addition to new Subaru models, we also carry a selection of used cars for sale. You'll find everything from Certified Pre-Owned and used Subaru vehicles to used cars, trucks, and SUVs from other premium brands. All of our used vehicles feature our 1Price Pre-Owned Vehicle formula. We are constantly researching and comparing prices to ensure we are offering the lowest price possible. That means you don't have to worry about haggling or uncomfortable price negotiations and instead focus on finding the car that best fits you. Plus, all of our used vehicles undergo a rigorous inspection process and come with a vehicle history report, so you can rest assured that the vehicle is Worry-Free and ready for the open road ahead. Subaru Lease Specials & No-Hassle Financing After finding that perfect new Subaru or used vehicle, the last thing you want to worry about is the financing process. That's why we offer a variety of online shopping tools to help you save time and start the buying process from home. You can calculate your payments, get pre-approved for financing, and more from our online Finance Center. We also have exclusive Subaru lease and finance specials to help make getting the keys even easier. Authorized Subaru Service & Parts Our Subaru Service Center is your source for authorized Subaru service in the Carlsbad area. Our factory-trained technicians can handle anything from routine maintenance like oil changes and tire rotations to more extensive engine, suspension, and transmission repairs. We also offer a variety of Subaru replacement parts such as tires, batteries, and wiper blades. If you're not sure what your vehicle needs, our service advisors will be happy to help. Schedule an appointment online or over the phone today. Visit AutoNation Subaru Carlsbad
Contact Dealership

5500 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 5,097 reviews

April 25, 2023

Was given estimate of 500 to 800 and repair cost 1100. Essentially told the cost of assessing the issue would be 200 but if I chose to do the repair that cost would be places towards it. When I arrived th More

by DANIELRANSONMSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Perez
Apr 26, 2023 -

Autonation Subaru Carlsbad responded

Thank you for reaching out, Daniel. I'd like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Tim Anderson - Parts & Service Director - 7608045037

May 10, 2023 -

DANIELRANSONMSW responded

Tim contacted me. Did agree that I should not have been given the estimate and apologized. He said he would address this with the team member and asked how he could make the situation right. I suggested that paying what i was told would be cost would right it. Tim said he would reach out to his team and get back to me. I never heard back.

May 10, 2023 -

Autonation Subaru Carlsbad responded

Daniel, we did talk and since our last conversation, the employee you dealt with left the company. I have also issued a refund which you should be receiving in the mail any day now. I apologize for the confusion and less-than-stellar performance by my team. If you have any further questions please feel free to contact me.

April 24, 2023

Miguel was more than helpful and very professional. He kept us completely informed and spent more time with us than necessary…thank you! Nice guy and good work ethic!!!! More

by Brooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Angel Hernandez
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

We're happy to hear Miguel provided you with a truly exceptional experience and we can't wait to share this kind feedback with him. Thanks for trusting the Bob Baker Subaru team with your business. We hope we have the privilege of working with you again in the future!

April 24, 2023

They do not take good notes, have had to bring vehicle back for items they forgot to address. They replaced components that’s ere not necessary. They have spent over a week diagnosing an issue w More

by HOLDENKURFESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lester Cochran
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly so that we can discuss these concerns in greater detail. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

April 23, 2023

Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More

by JIMSHELTON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

We're glad your service visit went well and your vehicle returned to you all washed up, Jim! Thank you for being a Bob Baker Subaru customer!

April 23, 2023

Friendly staff, easy scheduling & RE-scheduling. Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). More

by SHARON-SIEGFRIED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thanks for the review, Sharon. We hope our Bob Baker Subaru team can be of service to you again in the future!

April 22, 2023

Miguel was awesome! Friendly and professional, and made the whole process very painless. Ended up with a good deal and I’m stoked. Thanks guys! More

by Kevinrice999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Angel Hernandez
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the kind review, Kevin! We're thrilled to hear that Miguel provided you with an excellent experience and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new vehicle! - The Bob Baker Subaru Team

April 22, 2023

I asked for a loaner and was refused by person making appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. More

by JANDICKIESON@GMAIL.COM
Recommend Dealer
Yes
Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these circumstances. Please reach out to me directly if you'd like to discuss the situation further. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

April 22, 2023

It was an excellent experience, especially in regards to how Manny conducted himself throughout the transaction. He very professional from the start to finish. More

by ELNIBON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 24, 2023 -

Autonation Subaru Carlsbad responded

Thank you for coming to see Manny and the team! We hope you enjoy your vehicle and visit us again for your next service appointment! - Bob Baker Subaru

April 22, 2023

Great service and straight forward pricing. No pressure sales person and very attentive. The whole team wok very hard ti get the right car for my family! More

by clementejimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Moreno, Miguel Angel Hernandez, Christy Vogel
Apr 24, 2023 -

Autonation Subaru Carlsbad responded

Thank you so much, Clemente! The Bob Baker Subaru team is happy to have you in the family and looks forward to seeing you again!

April 22, 2023

Good experience with coverage. John was responsive to inquiries and provided answers to all questions. More

by DNC0
Recommend Dealer
Yes
Employees Worked With
John Loss
Apr 24, 2023 -

Autonation Subaru Carlsbad responded

We appreciate your kind words for John and our team! We hope your vehicle continues to serve you well and look forward to your next visit! Thank you! - Bob Baker Subaru

...
24
...