Autonation Subaru Carlsbad

My car was there for 6 weeks and only one time did they call to give me an update. call to give me an update. More

The service was warm and courteous. I’m so sorry the dealership is changing ownership. I’m so sorry the dealership is changing ownership. More

The folks at Bob Baker made my day with quick and efficient service. Express service was much appreciated. You guys rock! efficient service. Express service was much appreciated. You guys rock! More

Great smiles and greetings. When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and a When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and attentive, I appreciated that. It was the Friday of memorial day weekend at 445 pm so I get it but quality of service should be all the time. I liked my first experience and will enjoy coming back in the future for all my Subaru needs. Thanks, Elizabeth Metcalf More

Great no hassle sales with efficient personnel making car purchasing good experience through out the process. purchasing good experience through out the process. More

Yuri was great. He respectfully negotiated a deal with us.. I feel he remained fair, honest, and knowledgeable.. Christy worked with us on the finance part..simila He respectfully negotiated a deal with us.. I feel he remained fair, honest, and knowledgeable.. Christy worked with us on the finance part..similarly she was a pleasure and extremely knowledgeable.. My only ask, would be for the 2 to work together with you.. we spent so much time getting to a favorable deal with Yuri.. a number in mind that felt comfortable.. but then once you add in all the finance, tax and options.. the number you felt that you had agreed upon is far off.. next time I would prefer to see the real bottom line, from finance before I agree on the terms.. I will plan to spend all day, bring a meal with me and understand that I might want to start over a few times before I get the deal I really really want… Not at all a negative on Yuri nor Christy. They were both kind and pro.. I personally don’t enjoy sales nor negotiating..None of this would prevent me from recommending Bob Baker😃 I love my new car, am proud to own a Subaru. I plan to spend many years in this car.. Thank you! More

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then returned, let me know that he would assist me as the advisor was still engaged with the other customer. Kevin was a model employee, in that he displayed courtesy, professionalism And excellent customer service. I felt like a valued customer, dealing with someone who obviously liked his job and employer. More

Did an awesome job getting us out new family car. They did miracle work for us They did miracle work for us More

Service department did a great job installing the Subaru accessories purchased with the car. Thanks! accessories purchased with the car. Thanks! More

This was our third Bob Baker Subaru dealership experience. The process went seamlessly….we experienced friendly, knowledgeable, and helpful staff who took the time to answer all our questions! Yur experience. The process went seamlessly….we experienced friendly, knowledgeable, and helpful staff who took the time to answer all our questions! Yuri Ganzha also refreshed our knowledge of the dealership with a tour of the different departments, explaining how each would enhance our future car’s performance! A pleasure today! More