Autonation Subaru Carlsbad

Yuri was very friendly and very patient with me when I was trying to decide on my vehicle. Yuri did not try to put me into something that was out of my price range or to rush my decision. I highly recomme was trying to decide on my vehicle. Yuri did not try to put me into something that was out of my price range or to rush my decision. I highly recommend Autonation Subaru Carlsbad and ask for Yuri! More

He was the only one at the dealership that really helped me and respond to me. me and respond to me. More

My car was there for 6 weeks and only one time did they call to give me an update. call to give me an update. More

The service was warm and courteous. I’m so sorry the dealership is changing ownership. I’m so sorry the dealership is changing ownership. More

The folks at Bob Baker made my day with quick and efficient service. Express service was much appreciated. You guys rock! efficient service. Express service was much appreciated. You guys rock! More

Great smiles and greetings. When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and a When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and attentive, I appreciated that. It was the Friday of memorial day weekend at 445 pm so I get it but quality of service should be all the time. I liked my first experience and will enjoy coming back in the future for all my Subaru needs. Thanks, Elizabeth Metcalf More

Great no hassle sales with efficient personnel making car purchasing good experience through out the process. purchasing good experience through out the process. More

Yuri was great. He respectfully negotiated a deal with us.. I feel he remained fair, honest, and knowledgeable.. Christy worked with us on the finance part..simila He respectfully negotiated a deal with us.. I feel he remained fair, honest, and knowledgeable.. Christy worked with us on the finance part..similarly she was a pleasure and extremely knowledgeable.. My only ask, would be for the 2 to work together with you.. we spent so much time getting to a favorable deal with Yuri.. a number in mind that felt comfortable.. but then once you add in all the finance, tax and options.. the number you felt that you had agreed upon is far off.. next time I would prefer to see the real bottom line, from finance before I agree on the terms.. I will plan to spend all day, bring a meal with me and understand that I might want to start over a few times before I get the deal I really really want… Not at all a negative on Yuri nor Christy. They were both kind and pro.. I personally don’t enjoy sales nor negotiating..None of this would prevent me from recommending Bob Baker😃 I love my new car, am proud to own a Subaru. I plan to spend many years in this car.. Thank you! More

Kevin checked me in for my appointment as my original service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then service advisor was dealing with another customer. He instructed me where to move my vehicle while he notified the advisor of my arrival. Kevin then returned, let me know that he would assist me as the advisor was still engaged with the other customer. Kevin was a model employee, in that he displayed courtesy, professionalism And excellent customer service. I felt like a valued customer, dealing with someone who obviously liked his job and employer. More