Autonation Subaru Carlsbad

I recently had my car serviced at Subaru in Carlsbad, and as always, they did an excellent job. Josie kept me updated on wait times and made sure I knew I hadn’t been forgotten, which I really appreciated. as always, they did an excellent job. Josie kept me updated on wait times and made sure I knew I hadn’t been forgotten, which I really appreciated. Everyone I encountered was helpful and professional. They even went out of their way to open the door when they saw you walking up—such a small gesture, but it really stood out and made the experience feel welcoming. What I love most is that while you’re waiting, they send you a video showing exactly what they’re inspecting and working on, along with a clear explanation. To me, that’s truly above and beyond. It gives me confidence that they’re being transparent and honest. I honestly can’t imagine going anywhere else that doesn’t offer that level of service. Highly recommended! More

Great service. Tyler very thorough and helpful. Answered all questions and explained everything. Car was finished when he said it would be. Tyler very thorough and helpful. Answered all questions and explained everything. Car was finished when he said it would be. More

Filled out an inquiry form online for a 2026 Subaru Crosstrek and was contacted (via text) within an hour to set-up a test drive first thing Saturday morning. Once I arrived, they had already pulled th Crosstrek and was contacted (via text) within an hour to set-up a test drive first thing Saturday morning. Once I arrived, they had already pulled the vehicle to the front of lot and started the test drive within 15 minutes of arriving. I inquired if they had the same vehicle but in a different color which they did but at the off-site lot. 20 minutes later, they both vehicles side-by-side, made my decision and first offer in hand within an hour of arriving. It took about an hour of back and forth on the terms and options until we both agreed on a contract. I was honestly in and out within 3.5 hours on an extremely busy end of the month sales push weekend. Tarik and Miguel were extremely personable and made the process painless, seeing the last time I bought a car was in 2015. One thing to note, the first offer was the blanket APR of 9.99% which was a bit insulting. I had filled out the credit application online before arriving thinking they would have completed this step before giving me an offer. I had to request my credit to be ran to get a significantly lower APR. This was honestly the only "bad" experience in which I felt like they were trying to trick me into signing a "bad" contract. Tarik and Miguel were not apart of this transaction. More

Appointment was at 7:40am. Victoria said it would be done in 1 hour and it was. Great deal or! Victoria said it would be done in 1 hour and it was. Great deal or! More

Amazing customer service! ! I would highly recommend this Subaru dealer among all others!! Great experience!! ! I would highly recommend this Subaru dealer among all others!! Great experience!! More

Everyone I interacted with at Autonation Subaru Carlsbad went out of their way to make sure that I felt comfortable and understood all that was involved in leasing a new CrossTrek. It was a very ea Carlsbad went out of their way to make sure that I felt comfortable and understood all that was involved in leasing a new CrossTrek. It was a very easy, pleasant experience! More

From start to finish the transaction was very smooth. We got what we wanted and are very pleased with our new Hybrid Limited Crosstrek. It was nice doing business with Matt. The service department was ve We got what we wanted and are very pleased with our new Hybrid Limited Crosstrek. It was nice doing business with Matt. The service department was very responsive, received a call the first day of the work week that they had my rear bumper guard. Brought the car in and within 30-minutes it was installed and I was out the door More

Victoria was the highlight of the entire experience. The auto was serviced, but not completely repaired due to an extended warrantee request, so I will be returning to the dealership for complete repair The auto was serviced, but not completely repaired due to an extended warrantee request, so I will be returning to the dealership for complete repairs in 1000 miles. More

George the sales man was amazing, he had a great knowledge of the car, he made the test drive very pleasant. knowledge of the car, he made the test drive very pleasant. More

I had an excellent experience from start to finish. I left feeling confident and well taken care of. Thank you! I left feeling confident and well taken care of. Thank you! More