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Autonation Mazda Carlsbad - Service Center

Carlsbad, CA

4.5
92 Reviews

92 Reviews of Autonation Mazda Carlsbad - Service Center

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June 13, 2024

Always a great experience with AutoNation Mazda Carlsbad. Bri was very responsive and friendly the entire time. The service technician was clear with the repairs and I didn’t feel pushed into the repairs. I More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jun 14, 2024 -

Autonation Mazda Carlsbad responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Brianna was awesome! Service was great… thanks for all the help! Awesome awesome awesome awesome awesome More

by Jim
Recommend Dealer
Yes
Employees Worked With
Brianna
Jun 12, 2024 -

Autonation Mazda Carlsbad responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2024

Brianna did an awesome job! She was professional kind and knowledgeable in everything she did. More

by dakodah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jun 12, 2024 -

Autonation Mazda Carlsbad responded

Hi Dakodah, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2024

Excellent service and assistance and job well done. thank you for always good service and polite customer service More

by aurora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 01, 2024 -

Autonation Mazda Carlsbad responded

We are pleased to hear you had such a positive experience with us, Aurora! Feel free to stop by if you ever need any more help.

May 29, 2024

The staff her is very professional and friendly. They review all proposes repairs with you and keep you updated on the progress of the work being done. More

by HunyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannielle
May 30, 2024 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 27, 2024

My advisor Colin saved the day after have not one, but two fails prior. First, after not receiving a return call when I had a sensor go off and my car lost power on the freeway, to then after making my se More

by 1riomom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 29, 2024 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 21, 2024

Great experience at the dealership for my service yesterday. Brianna made the process super easy! More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Jose
May 23, 2024 -

Autonation Mazda Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

March 03, 2024

I’m 2 hours and 30 minutes into a routine scheduled maintenance. Frustrating that I was just told an update was on the way. It’s an oil change and a tire rotation… Never had this issue at the Escondid More

by Gallagj
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irrelevant. Above their pay grade.
Mar 06, 2024 -

Autonation Mazda Carlsbad responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (760) 620-0950 when you can so we can address this situation directly. Thank you and have a great day.

December 18, 2023

Very nice service. I would recommend highly recommend them. The service was timely and the staff was nice. More

by Katherineurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
Dec 19, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

December 13, 2023

Like the new office. Would like to see a better lounge service like escondido mszda. Staff are kind and courteous. More

by fofotom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 15, 2023 -

Autonation Mazda Carlsbad responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

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