Autonation Mazda Carlsbad - Service Center
Carlsbad, CA
92 Reviews of Autonation Mazda Carlsbad - Service Center
Always a great experience with AutoNation Mazda Carlsbad. Bri was very responsive and friendly the entire time. The service technician was clear with the repairs and I didn’t feel pushed into the repairs. I Bri was very responsive and friendly the entire time. The service technician was clear with the repairs and I didn’t feel pushed into the repairs. I actually trust them! More
The staff her is very professional and friendly. They review all proposes repairs with you and keep you updated on the progress of the work being done. They review all proposes repairs with you and keep you updated on the progress of the work being done. More
My advisor Colin saved the day after have not one, but two fails prior. First, after not receiving a return call when I had a sensor go off and my car lost power on the freeway, to then after making my se two fails prior. First, after not receiving a return call when I had a sensor go off and my car lost power on the freeway, to then after making my service appt was told my advisor would be contacting me to review failed to call me because he was on vacation! So they assigned me to someone who wasn’t there? When I checked in and explained to Colin my dissatisfaction with the follow through he came through immediately getting me a loner car, gave me no excuses and got me in and out of there in 10 min. He was very communicative and took care of all my cars problems. Colin is the only reason I would return there. He should be running the service department. Thanks Colin! More
I’m 2 hours and 30 minutes into a routine scheduled maintenance. Frustrating that I was just told an update was on the way. It’s an oil change and a tire rotation… Never had this issue at the Escondid maintenance. Frustrating that I was just told an update was on the way. It’s an oil change and a tire rotation… Never had this issue at the Escondido location. My first and only visit here is today. More