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Autonation Mazda Carlsbad

Carlsbad, CA

4.5
182 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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5365 Car Country

Carlsbad, CA

92008

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Showing 182 reviews

August 12, 2023

Extremely satisfied with service. Have been coming since I bought Mazda CX5 in 2016 and was every time happy. Highly recommend this service. More

by Miki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Dresser
Aug 14, 2023 -

Autonation Mazda Carlsbad responded

Hello Miki, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

I went in for an oil change and an alignment, when I picked up my car there were $100 of additional charges. I inquired about this and they pointed out it was for things that I didn't ask them to do. T More

by gjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Aug 13, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 10, 2023

Everything proceeded properly. One word. Two word. Three word. Four word. Five word. Dix word. More

by m_l_wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 14, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 10, 2023

Quick dealership, always able to get an appointment quickly. They use text to communicate which it helpful when at work. They also get you a lyft to work if you need it after dropping you car off - the More

by gabriellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Aug 13, 2023 -

Autonation Mazda Carlsbad responded

Hi Gabriellag, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Service staff at AutoNation Mazda Carlsbad is great. They explained the work that was recommended and why, made sure I understood, and kept me informed. When the wait was longer than expected they arran More

by janiswinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Nick, Andrea
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Janiswinn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Appreciate the custormer service at Autonation Mazda Carlsbad, particularly Colin Dresser. Thanks for your assistance and making my experience very pleasant. More

by Dolores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coling Dresser
Aug 07, 2023 -

Autonation Mazda Carlsbad responded

Hi Dolores, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Colin Dresser was wonderful yesterday. He was extremely responsive, patient, knowledgeable and eager to be of assistance. The “detail” department did their usually fantastic job——show ro More

by Nona2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Dresser
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Mazda Carlsbad. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

Service staff were great and kept me informed. Overall work done was superb and would recommend/come again. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hernandez
Aug 04, 2023 -

Autonation Mazda Carlsbad responded

Hi Jerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Mazda Carlsbad and we hope to be of service again in the future.

July 31, 2023

The ENTIRE TEAM at Mazda Carlsbad was SO amazing! From the start of my car search journey with Clayton, to the additional help I received from Olin, both managers Mike and Lucas and finally Michelle More

by rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton, Olin, Mike, Lucas, Michelle
Aug 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Rachel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

This was a very pleasant new car buying experience for my son's first car. The facility is clean and very nice with a well stocked lot. Our sales representative, Rich Mottla, was very friendly and easy to More

by kevinvirgil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Mottla, Michelle Line
Jul 31, 2023 -

Autonation Mazda Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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