Autonation Mazda Carlsbad

Appointments are easy to make, customer service is always top notch, there is always care and consideration for how much services will cost and what I can afford to spend at that time, the waiting room is co top notch, there is always care and consideration for how much services will cost and what I can afford to spend at that time, the waiting room is comfortable and I've always been able to borrow a loaner if they service is going to be a while. More

Jeremy and the team are the best, they always do a great job and I always have a good experience job and I always have a good experience More

Colin, my service advisor kept me informed though out the service process and went above and beyond (in my opinion) to make sure everything was communicated and that I was supported. service process and went above and beyond (in my opinion) to make sure everything was communicated and that I was supported. More

When I had my Cx-5 serviced, there was a problem with the front brakes that had been missed I contacted my Service Advisor, Colin, and he was apologetic and told me to bring it back in and they would re-dia front brakes that had been missed I contacted my Service Advisor, Colin, and he was apologetic and told me to bring it back in and they would re-diagnose the problem and take care of the problem no matter the cost. They gave me a "loaner car" for the day. When I picked up my car the service they did was stellar. the vibration was fixed and all costs were paid by the dealership. My service advisor made all things right. Autonation knows how to keep good clients. I am very impressed with the way in which the problem was solved and I will continue to bring my CX-5 to Autonation. More

This was the best experience ever! !! I want to thank Clayton Cervantes for his outstanding customer service, knowledge on cars, and he's just a great human being!!! The finance departm !! I want to thank Clayton Cervantes for his outstanding customer service, knowledge on cars, and he's just a great human being!!! The finance department was great too! I dealt with Kendall and the process was so smooth! It was nice being able to take a car home that evening!!! I will be returning to Mazda carlsbad in the near future!! More

Everything went great basic oil change tire rotation in and out. Did not wait too long and out. Did not wait too long More

Max and team are the best. I've been having my Mazda serviced here for years, they always do a great job! Highly recommended. I've been having my Mazda serviced here for years, they always do a great job! Highly recommended. More

They sent video for me and we could know what they did and what to do next time. It’s so kind and useful! and what to do next time. It’s so kind and useful! More

They buy your car and your have to wait weeks for your money. What type of B.S. is this!?! money. What type of B.S. is this!?! More

Nice, clean environment with nice staff. Pricing is too expensive, even after the actual price came in lower than the quoted price. Quoted price was an absolute gouge, actual price was jus Pricing is too expensive, even after the actual price came in lower than the quoted price. Quoted price was an absolute gouge, actual price was just ridiculous. I won't be having regular service done there again. More