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Autonation Mazda Carlsbad
Carlsbad, CA
182 Reviews
AutoNation Mazda Carlsbad is the best source for all new and used Mazda models. With an expansive inventory Mazda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Carlsbad to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 182 reviews
June 17, 2023
Kristien helped me with all of my questions regarding my vehicle. He is fantastic and customer service and following up with all my questions and concerns regarding my vehicle. He is knowledgeable about th vehicle. He is fantastic and customer service and following up with all my questions and concerns regarding my vehicle. He is knowledgeable about the maintenance, and when he doesn’t know the answer, he comes back to you and answered all of my questions. Thank you. More
by Triciareeves01
Employees Worked With
Christain
June 16, 2023
Very helpful. Easy communicating with the advisors. You can contact them to check the status of the car easily. Excellent job! Easy communicating with the advisors. You can contact them to check the status of the car easily. Excellent job! More
by romasantalyka
Employees Worked With
Christian
June 16, 2023
Customer service at the front desk was friendly. My car was completed but still took about 30 minutes to get me the keys to the car after already waiting 2 hours. When I finally got the car, they cl My car was completed but still took about 30 minutes to get me the keys to the car after already waiting 2 hours. When I finally got the car, they cleaned the car, but it looked like a rushed job. Still had a little bird poop hanging out on the rear window. Overall, still recommend the service. This was the first time I didn't give 5 stars for the service. Under new ownership so I'll give them a break and say this is a one off. More
by User-19619fe646
Employees Worked With
Unknown
June 10, 2023
All those working truly went above and beyond to make sure I had a pleasant experience. Many times they even apologized for the time I had to wait, when I was not even waiting for very long. They truly c sure I had a pleasant experience. Many times they even apologized for the time I had to wait, when I was not even waiting for very long. They truly cared about their customers. More
by Bv
Employees Worked With
Antonio
June 07, 2023
Reliable, quick and easy. Had a few hiccups due to the new system but ultimately satisfied with my experience at this dealership. Had a few hiccups due to the new system but ultimately satisfied with my experience at this dealership. More
by Gtruscelli
Employees Worked With
Anthony, Christian
April 19, 2022
Bib Baker Mazda, Carlsbad, my highest recommendation, WHy?. My daughter's car was recently stolen in Cardiff. What a nightmare, but thanks to the Bob Baker Mazda team, they helped with the value of the s WHy?. My daughter's car was recently stolen in Cardiff. What a nightmare, but thanks to the Bob Baker Mazda team, they helped with the value of the stolen car and set her up in a new car. Ask for Marcos. He is the best! He is fantastic and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Tom, the service manager, and his team not only provide excellent service, and they know their stuff. This was by far the best dealership I have worked with (it was efficient and made sure that everything was covered at the best price in town. I recommend anyone to go see them. Robert Koens More
by rbkoens
Employees Worked With
The entire team
January 23, 2021
They are very good in selling you a car but when it comes to paying off your trade-in vehicle in a timely manner. They are the worst! When calling for the status they give you the same answer every time.. “ to paying off your trade-in vehicle in a timely manner. They are the worst! When calling for the status they give you the same answer every time.. “ the car was just funded yesterday payment will be sent tomorrow “ got this response for a week and now they don’t answer my calls and car still hasn’t been paid. I do not recommend. More
by Naa.garcia5
Employees Worked With
Paul Guardino
