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Autonation Mazda Carlsbad

Carlsbad, CA

4.4
177 Reviews

5365 Car Country

Carlsbad, CA

92008

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Showing 178 reviews

July 10, 2023

Max and Andrea both handled my car. They are awesome! Always professional & helpful. Disappointed to see there is a new manager. Loved the other one. When I picked my car up there was More

by jenniferobrien1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max, Andrea, Brian, Floyd
Jul 12, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 06, 2023

Excellent and very pleasant sales service, but the closing paperwork and unwanted hard sell of the extended warranty were tedious. More

by pbsagar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 06, 2023

Great communication and an overall concern that I not pay for service that was not needed. More

by Paddington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Autonation Mazda Carlsbad responded

Hello Paddington, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 01, 2023

Chris called me and followed up with a previous review I had and resolved my concerns and offered me 2 free future services. I am happy that he went the extra mile to make a client happy! More

by zooloo2222
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Cortez
Jul 04, 2023 -

Autonation Mazda Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 04, 2023 -

zooloo2222 responded

Thank you for the follow up!

June 30, 2023

I recently traded in my Mazda and renewed my lease and had a wonderful experience. I worked with Fred Bandi, who provided a top tier experience in helping me lock in the exactly model, color, and package More

by Jaycie Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Bandi
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Jaycie, we're happy you found our staff so supportive during your experience here at AutoNation Mazda Carlsbad. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2023

My appointments are always quick and easy at this Mazda dealer, and they just remodeled so it's really nice inside! I've been going here for all of my car services for the past three years (since I bought More

by a.hagman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian (Service) and Fred (Sales)
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2023

I've used this dealership for all of my service needs since I got my Mazda 9 years ago. I've worked with Max Hackadorn for several years now, and he's been an excellent contact person! More

by fmbaia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max Hackadorn
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2023

It's my 3rd time when I service my mazda. This time they completed the renovation and the dealership looks modern and fresh. The staff is nice. More

by Artem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hello Artem, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 29, 2023

A+++ My 2017 vehicle is now "brand new"! Everyone was very professional, courteous, efficient and friendly. Every time I drive now, I feel the difference and all the care that went in to m More

by Lisa M.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy, Floyd and Oscar
Jul 03, 2023 -

Autonation Mazda Carlsbad responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

I've been taking my car to Autonation Mazda (formerly Bob Baker) for several years. Their level of customer service has always been outstanding. On this occasion, Max checked me in and was very thorough expl More

by lizumbe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max; young fellow at checkout
Jun 30, 2023 -

Autonation Mazda Carlsbad responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! Don't hesitate to call us if you ever need anything. Be safe on the road!

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