Autonation Hyundai Carlsbad

Highly Recommend I would highly recommend this dealership and ask for Christian or Erick and Robert. I would also recommend going through Costco Auto Program. Everyo I would highly recommend this dealership and ask for Christian or Erick and Robert. I would also recommend going through Costco Auto Program. Everyone here is top-notch! More

Pleasantly Surprised On 2/29/16 I arrived to the dealership I had previously called to advise my salesman Alex Peterson, the internet manager, that I would be arriving at On 2/29/16 I arrived to the dealership I had previously called to advise my salesman Alex Peterson, the internet manager, that I would be arriving at a set time so that the cars I wanted to see would be available. There were 2 of the 3 color combinations that they claimed to have and I travelled over 1 hour to see. The excuse that one of the cars was not available was that the car had technical problems and they could not release it in that condition to me. Lucky for me the color I liked was available, and that's the one I purchased. The only other thing that I didn't like very much was that I was being forced to pay for an alarm system that was pre-installed in my vehicle that seemed over priced and not of my choosing. It was resolved to get it at a discounted rate that I agreed to pay for. Then came the finance dept. where Ms. Catherine Alvarez took me through my choices for financing, and sold me an extended warranty. The explanation of that warranty was not precise, I didn't have time to read the fine print at the time and it was quite expensive for what it covered after thoughroughly reading the fine print. I called the next day to have it removed but but never received a call back from Ms. Alvarez or anyone at the dealership until 2 days later, since I also wasn't given the owner's manual nor the charging cord that came with the vehicle on the delivery date, I agreed to drive to the dealership to pickup those items and resolve the removal of the extended warranty. I was assured by the sales manager Robert Wilson and my salesman Alex Peterson that everything would be resolved to my satisfaction, and that confirmation of that would come by mail. As of 3/10/16 I have not received anything and the loan papers I received on 3/9/16 seems to have all of the original charges including the extended warranty still. 3/10/16 I called Alex no answer, then Robert at the dealership and was told that he would speak to Catherine to inform me about what has been done to resolve this. More

Review The salesman was nice and the dealership was clean but the price I got was not the same as the price agreed on before I went there. The salesman was nice and the dealership was clean but the price I got was not the same as the price agreed on before I went there. More

Carlsbad had just the right vehicle for me The Carlsbad dealership had just the right car for me. I told them what I wanted and they showed me a vehicle that matched what I described. The Carlsbad dealership had just the right car for me. I told them what I wanted and they showed me a vehicle that matched what I described. More

enjoyable THANKS TO EVERYONE FOR GETTING ME IN THE CAR I REALLY WANTED!! EVERYONE WAS VERY FRIENDLY. AND PUT UP WITH ME AND MY PARENTS SO WELL!!! THANKS TO EVERYONE FOR GETTING ME IN THE CAR I REALLY WANTED!! EVERYONE WAS VERY FRIENDLY. AND PUT UP WITH ME AND MY PARENTS SO WELL!!! More

Satisfied experience as happy and royal user. I'm satisfied with the experience that I have had with this North County Hyundai. I definitely recommend this dealer as they're professional on the th I'm satisfied with the experience that I have had with this North County Hyundai. I definitely recommend this dealer as they're professional on the their products and services. More

Hyundai Lifer Loved my old 2001 Santa Fe but it was time for a new Tucson. It's the envy of work parking lot. Alex really helped my experience be a positive one an Loved my old 2001 Santa Fe but it was time for a new Tucson. It's the envy of work parking lot. Alex really helped my experience be a positive one and reduced some of the new-purchase jitters. I thought I was ready to buy last year but the other dealership wasn't the right fit. Glad I truated my instincts and went with another Hyundai. More

Love my car I worked with Erick who was very nice and efficient. I came a long way for this car because my local dealer didn't have it. Erick had the car ready I worked with Erick who was very nice and efficient. I came a long way for this car because my local dealer didn't have it. Erick had the car ready for me when I arrived and helped me through the whole process. More

Great car! Good experience. Car is everything that I needed and expected. Follow up and instructions for the electronic and nav system helped tremendously. Exp Good experience. Car is everything that I needed and expected. Follow up and instructions for the electronic and nav system helped tremendously. Expect this car to meet or exceed all of my expectations. More

Honesty, Professionalism and Friendliness Carlsbad Hyundai took away the Cliché of how an experience of buying a new car can be as hearing nails on a chalkboard and replaced it with profession Carlsbad Hyundai took away the Cliché of how an experience of buying a new car can be as hearing nails on a chalkboard and replaced it with professionalism and a comfortable experience More