Autonation Hyundai Carlsbad

Awesome Service I was very guarded going into the dealership, expecting over aggressive sales people. My experience could not have been any different. Everybody was s I was very guarded going into the dealership, expecting over aggressive sales people. My experience could not have been any different. Everybody was straight forward and not pushy at all. They sell you with facts and information, which I appreciate. More

Went in for Used, bought NEW! Suffice to say, in my purchase experience, it was seemingly expeditious and somewhat low pressure but with significantly enough knowledge and att Suffice to say, in my purchase experience, it was seemingly expeditious and somewhat low pressure but with significantly enough knowledge and attention (by Joe Murray, Thank You!) to entice the sale! :-) More

notes Christian is excellent--as is the sales manager Robert. Ialso found the finance person extrememely professional and easy to work with. I found poor fo Christian is excellent--as is the sales manager Robert. Ialso found the finance person extrememely professional and easy to work with. I found poor follow up on the part of other sales folks More

Excellent Service The sales associate and finance officer were both very courteous and helpful in making my purchase. I would definitely recommend this dealership to my The sales associate and finance officer were both very courteous and helpful in making my purchase. I would definitely recommend this dealership to my family and friends. More

Positive Great buying experience, I had 10,000 questions and Josh answered all of them. As a young female, purchasing cars from dealerships can often be a nega Great buying experience, I had 10,000 questions and Josh answered all of them. As a young female, purchasing cars from dealerships can often be a negative experience feeling taken advantage of. I was treated with respect and Hyundai was by far the best experience of the 15 other dealerships I went to. More

Service 2008 Accent & Purchase 2017 Ioniq From several service appointments for my Hyundai Accent, I have grown to trust the honesty and integrity of this dealership's service department. It h From several service appointments for my Hyundai Accent, I have grown to trust the honesty and integrity of this dealership's service department. It has helped to be a Costco member, having the benefit of 15% off coupons applied to the service bills. In spring 2017 I received a letter from Hyundai about a defect in the passenger seat air bag and made an appointment on May 1, 2017 to have the defect repaired. The service dept called to postpone the appointment as they had not received the necessary parts but promised to call to reschedule when the parts came in. I have not received a call-back to reschedule for this (warranty ?) work to be done. On Sept 4, 2017 I purchased a 2017 Hyundai Ioniq Blue from the sales department through the Costco Auto Buying Program. Although I have had buyer's remorse over the purchase, the sales representative Emmanuel Rodrigues did his utmost to serve me courteously, patiently and professionally. In particular, he stayed as late as necessary to serve me when the designated Costco representative was unavailable; we went to the storage lot to exchange a higher-model Ioniq with the Hybrid Blue I was interested in; when scratches were discovered in Hybrid Blue which we had picked up that I had test-driven, Emmanuel asked a driver to pick up an unblemished Hybrid Blue from the storage lot in my desired color and my preferred interior; when I objected to paying for LoJack and Express Code, Emmanuel called in his manager who heard me out and agreed to remove the charges; when I expressed concern about the lack of a spare tire, Emmanuel sought authority to agree to install a spare tire upon appointment for $250.00; when I agreed to move forward with the proposed finance contract, he transferred me quickly to the Finance Manager to complete the paperwork so I would not be delayed by other buyers needing to complete paperwork the same evening. Emmanuel dealt with each of my concerns and answered my questions without exerting pressure on me to buy. ted no pressure on me to More

Great Job! Alex Peterson was friendly, professional, did a great job, and had great followup! I would definitely recommend him and his dealership to my friends Alex Peterson was friendly, professional, did a great job, and had great followup! I would definitely recommend him and his dealership to my friends and business associates. More

Aaron was the best! He was very attentive and worked quickly with us. We were in and out in two and a half hours and that included two test drives. We knew was the best! He was very attentive and worked quickly with us. We were in and out in two and a half hours and that included two test drives. We knew what we were looking for and he was very helpful. There was another salesman that approached us first and he was not very friendly and was not very knowledgeable of the cars. He left us to work with someone else and than Aaron approached us which was wonderful! More

From Danielle segre Thank you for helping my daughter and I find a suitable vehicle for our needs. As a single mother I really needed a larger and safer vehicle for mysel Thank you for helping my daughter and I find a suitable vehicle for our needs. As a single mother I really needed a larger and safer vehicle for myself and my daughter. More

Josh is the man ! Josh helped me through the buying process in a very professional and experienced manner and actually made the buying process fun. I would go back to Josh helped me through the buying process in a very professional and experienced manner and actually made the buying process fun. I would go back to use his services for my next purchase. More