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Autonation Hyundai Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
3.9
653 Reviews
If you're searching for Hyundai cars, financing, parts, or maintenance, AutoNation Hyundai Carlsbad is here for you. Find the car or SUV of your dreams from our impressive selection of new & pre-owned Hyundai vehicles. All your favorite Hyundai models can be found in our showroom, from the Tucson to the Elantra to the all-new IONIQ 5. We also have an inventory of used cars that spans a range of makes and models, so you can choose from an endless pool of options, including our Certified Pre-Owned Hyundai cars and SUVs.
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5285 Car Country Drive

Carlsbad, CA

92008

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Showing 653 reviews

September 10, 2024

Dealership itself was average but the associates that helped out went above and beyond to help answer my questions. More

by P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Severns Jojo, Antonio
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Sep 13, 2024 -

Autonation Hyundai Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

It's been 3 months and they have not paid off my trade in. I am making payments on 2 cars, one I don't even own anymore. I have spoken to a couple of finance managers, both saying they will get back to More

by grs6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karly
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August 28, 2024

From start to finish it was a great process. It was easy, fast and smooth. Everyone was friendly. Highly recommend More

by yysmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 29, 2024 -

Autonation Hyundai Carlsbad responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Parking is always a challenge there. Easy to hit cars. The Waiting facilities are comfortable. More

by Kmorota
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 11, 2024 -

Autonation Hyundai Carlsbad responded

Thank you for taking the time to leave us feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

So professional, courteous and prompt doing a recall job on my 2013 Hyundai Elantra! Would definitely recommend this dealership More

by Ahermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jul 11, 2024 -

Autonation Hyundai Carlsbad responded

Hello Ahermer, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Hyundai Carlsbad and we hope to be of service again in the future.

July 04, 2024

Don’t ever bring your car at this place for service. We brought our car here on June 28. 2024 to be serviced, we never got any text or phone call from them to give us any update on our car. We called ev More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 04, 2024 -

Autonation Hyundai Carlsbad responded

Hi Jay, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Carlsbad take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 818-7915 to discuss what we can do to help.

Jul 04, 2024 -

jay responded

No one answers when we call the phone number you provided.

June 13, 2024

We came to AutoNation Hyundai to look at Hyundai Hybrids and ended up leasing one. Ferris was the first sales person that we spoke to. He was extremely helpful and offered to buy our vehicle at a competiti More

by Emanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ferris, Tony in finance
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Jun 14, 2024 -

Autonation Hyundai Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 12, 2024

They were good in servicing my car Work was done sooner than was expected and very satisfied More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 13, 2024 -

Autonation Hyundai Carlsbad responded

Hello Maggie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Hyundai Carlsbad. If you ever need help, just give us a call. Happy motoring!

June 06, 2024

Don’t service your car here. It always taking a long xxx time for them to take care of uou. More

by Andreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A w
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Jun 07, 2024 -

Autonation Hyundai Carlsbad responded

Hi Andreal, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (760) 818-7915 to discuss what we can do to help.

June 05, 2024

Great service; fast and personable to customer, Daniel is very knowledgeable and great with understanding the issues More

by Danielson151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 07, 2024 -

Autonation Hyundai Carlsbad responded

Hello , we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Carlsbad. If you ever need help, just give us a call. Happy motoring!

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