Autonation Hyundai Carlsbad

My experience at Hyundai Carlsbad was absolutely awful. I called ahead to make the process as smooth as possible, yet when I arrived, the car wasn’t ready. I had already secured financing through my credit I called ahead to make the process as smooth as possible, yet when I arrived, the car wasn’t ready. I had already secured financing through my credit union, but they still dragged me through their entire financing process for no reason. To make things worse, I ended up waiting 3.5 hours for the entire ordeal to be completed. The dealership was clearly understaffed with a lack of knowledge—so much so that they had to call someone from another location just to have me sign a tablet for documents. The car I purchased was a Tesla with only 9% battery. They didn’t know how to charge it, didn’t have the right equipment, and basically left me to deal with it. I had to drive it to a Supercharger and pay out of pocket to fully charge it. No compensation, no apology—nothing. The whole experience was disorganized, inconvenient, and completely unprofessional. I would never recommend Hyundai Carlsbad to anyone. More

We had an amazing experience with Tammy! Tammy called me the morning of our appointment to gather some details and ensured the model (Palisade) we wanted to look at would be pulled up when w Tammy called me the morning of our appointment to gather some details and ensured the model (Palisade) we wanted to look at would be pulled up when we got there, and it was! Tammy was friendly, knowledgeable, and took the time to understand our needs. She went above and beyond by checking other dealerships, and ultimately got us a great deal on a vehicle you had in stock at your location. We couldn't recommend Tammy, and the team at Carlsbad Autonation more! Absolutely fabulous! More

I had a very pleasant experience at the Hyundai dealership in Carlsbad. The salesman was knowledgeable and respectful. I appreciated the fact that he showed me all the details about the car before dealership in Carlsbad. The salesman was knowledgeable and respectful. I appreciated the fact that he showed me all the details about the car before I took a test drive and did not put pressure on me to make a purchase The same day. More

Consistant and straight forward pricing, agent listened to what I wanted and worked with that, painless experience to what I wanted and worked with that, painless experience More

Very happy with the dealership and the salesperson Hal he gave me enough room to make the right decision and I felt I got a great deal and a nice car gave me enough room to make the right decision and I felt I got a great deal and a nice car More

The sales person and the manager were helpful but they were unable to match the price shown on the their website. It was a $1000 difference. I wish the price was respected as per the website were unable to match the price shown on the their website. It was a $1000 difference. I wish the price was respected as per the website More

The dealer was patient and knowledgeable. Tamara was great with my children, and while everything was busy and hectic, I felt she gave us the attention necessary to help us decide on purchasi Tamara was great with my children, and while everything was busy and hectic, I felt she gave us the attention necessary to help us decide on purchasing the Hyundai Ionic 5. Definitely look forward to doing business again in the future. More

Very friendly! Our salesman was great and we also dealt with two of the sales managers and everyone was great . Would highly recommended this dealership Our salesman was great and we also dealt with two of the sales managers and everyone was great . Would highly recommended this dealership More