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Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad

Carlsbad, CA

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Reviews
Vehicles
4.4
660 Reviews
If you're shopping for a new or used vehicle in Carlsbad, be sure to visit AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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5555 Car Country Dr

Carlsbad, CA

92008

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Showing 660 reviews

June 12, 2024

Great phone & in-person service when I needed a new battery for my Ram truck. A service tech stayed late for my install. Great staff to interact with! More

by Krodda1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jun 13, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 12, 2024

Excellent service by Rob Helms. Polite and extremely efficient in addressing the recall on my van. His professionalism is definitely an asset for the dealership and excellent exampl More

by Minnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Helms
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Jun 14, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi Minnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

Super helpful staff. Walked me through everything. The work on my car was completed before I expected. More

by mikemccarthy1981Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jun 12, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2024

Nicholas was a great salesman. Not pushy and direct to the point. He made car buying as easy as 123. More

by daviddethomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jun 09, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. If you ever need help, just give us a call. Happy motoring!

June 05, 2024

These were very accommodating nice people who did a great job on my jeep the waiting room was very clean More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 07, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi Cathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 28, 2024

My buying experience was excellent at this dealership. Presley and Alex were very knowledgeable and helpful. More

by tburrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Presley
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May 29, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. If you ever need help, just give us a call. Happy motoring!

May 24, 2024

My contact for my jeep was Michael. He was able to help and communicate each step of the way to make the process as quick as possible thank you. More

by christophercrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 25, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 23, 2024

I've been waiting on a recall part for 16 months. No big deal I understood why. Then need to register my car and couldn't cause the recall. Well was in the right place right time they had 1 more part More

by janehudson.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and the guy with long hair
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May 24, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 22, 2024

Had a great experience with my service advisor. Caleb was very knowledgeable and friendly. I look forward working with him again in the future. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Lyko
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May 23, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello Abe, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 22, 2024

I was told it would take 1-2 weeks to fix, It took 6 weeks. when I got it back it was covered in bird poop and sap. They got me a rental that didn’t fit my family and was so hard on my business. More

by annross
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
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May 23, 2024 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (760) 292-2515. We would appreciate the chance to turn your experience around.

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