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Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.4
660 Reviews
If you're shopping for a new or used vehicle in Carlsbad, be sure to visit AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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5555 Car Country Dr

Carlsbad, CA

92008

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Showing 660 reviews

August 24, 2023

Sales Manager Samar was great. Had 2 different salesmen Mike and Robert. Robert took over and was great. We had good communications. Morgan the finance director was very nice. She More

by Calvin Lauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samar & Robert
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Aug 28, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi Calvin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Aug 28, 2023 -

Calvin Lauer responded

Had a great experience. All the staff from the sales manager, salesmen, & finance were great

August 21, 2023

Absolute ripoff! Take your vehicle somewhere else for service. $650 for a oil and fuel filter change? I know I agree to pay for it but definitely know I got ripped of More

by Valdezsal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelica
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Aug 24, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.

Aug 28, 2023 -

Valdezsal responded

Another sign I got ripped off is that they charged my for 13.20 quarts of oil and my truck only holds 11 qts. Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad is a complete mess. They send me a generic response with a number, when I called the number it went into the general office number. When I finally talked to someone they keep transferring me top different departments and never connected me to the GM. As a long time and loyal customer, I'm very disappointed with not only their outrageous cost of service but their overall customer service in general. Who the xxxx runs AutoNation? I'm invoice #512275, tag#4601. All my contact information is there is you want to coin tat me and explain why an oil change went from a reasonable $160 to $345 plus to additional 2 made up qts of oil? Sal

August 21, 2023

Friendly sales staff, communication was excellent and the transaction went quickly and smoothly, no surprises the entire time. More

by Vista232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samo
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Aug 25, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

Auto nation took over old dealer service. My agent angela was the best. Great service. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Aug 22, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 18, 2023

Sales Manager Omar, was so comfortable to work with! Finance department worked out well , actually made this experience enjoyable if you can believe it More

by lpayton57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar , Michael
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Aug 22, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

My service advisor, Michael Griffis was great and very helpful. He knew my vehicle and was able to recommend all of the required services to keep my vehicle running. More

by michael.p.crockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Griffis
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Aug 21, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

Calen was super helpful and honest. Thank you Calen for all your support. You are amazing! :) is More

by Daltonashley00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calen
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Aug 17, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2023

I was greeted promptly and was help by Nick in minutes. Everyone was very polite, organize and friendly. My oil change service was done in timely manner. More

by phoebecooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 14, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2023

Very good service at dealership, prompt, good communication, friendly, and answers to questions asked by owner. More

by montgomerytetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Griffith
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Aug 14, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

Nick was knowledgeable and professional; Anthony ensured I was being taken care of! Very pleased with the resolution of the issue! More

by Jobeall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Anthony
Report | Print
Aug 11, 2023 -

Autonation Chrysler Dodge Jeep Ram and FIAT Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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