Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Awesome experience! John in the express lane was extremely helpful! Even though the service drive was busy, he remained attentive and explained things clearly. They have John in the express lane was extremely helpful! Even though the service drive was busy, he remained attentive and explained things clearly. They have all my business! More

Great Customer Service Great experience getting some stuff done on my new car. Anthony is a solid guy who did what he said he was going to do faster than estimated... Great experience getting some stuff done on my new car. Anthony is a solid guy who did what he said he was going to do faster than estimated... More

Excellent Service We have visited this dealer for sales and service for more than 10 years. Over the years service has been prompt, courteous and complete. We highly We have visited this dealer for sales and service for more than 10 years. Over the years service has been prompt, courteous and complete. We highly recommend this dealer. More

Fast and Quality Service I made a phone call and was at the dealer within 15 minutes. Five minutes later my truck was being worked on. Twenty minutes later I was called to t I made a phone call and was at the dealer within 15 minutes. Five minutes later my truck was being worked on. Twenty minutes later I was called to the counter and handed my keys. I paid for my service and was on my way home very happy my problem was fixed. GREAT SERVICE More

A Dealer that makes a difference! Every time I take my Jeep to Bob Baker they are always ready to provide friendly service needed and have made changes in their system to facilitate th Every time I take my Jeep to Bob Baker they are always ready to provide friendly service needed and have made changes in their system to facilitate the standard services in a more timely manner! More

Exceeded expectation Communication was great very attentive and my vehicle was repaired sooner than expected I would recommend anyone with a dodge to come see them fast Communication was great very attentive and my vehicle was repaired sooner than expected I would recommend anyone with a dodge to come see them fast friendly service More

Great Job! Dealer and Service Representative Mike Zsutti always handle service issues professionally and on time, with communication with customer. Also you get Dealer and Service Representative Mike Zsutti always handle service issues professionally and on time, with communication with customer. Also you get additional assistance from others on the service team as needed. More

horrible experience Parts department did not want to take the time to help me find the right part and behaved extremely rude. disappointing experience.Customers experienc Parts department did not want to take the time to help me find the right part and behaved extremely rude. disappointing experience.Customers experience needs to be improved More

great service! Tim was very helpful and the warranty work was done quickly. The shuttle picked me up promptly and the driver, Anthony was friendly and kind. Great Tim was very helpful and the warranty work was done quickly. The shuttle picked me up promptly and the driver, Anthony was friendly and kind. Great experience! More

Vacation Help While on vacation at a nearby state beach campground, the "check engine" warning light came on in our 2013 Jeep Rubicon Unlimited. We have an 18 foot While on vacation at a nearby state beach campground, the "check engine" warning light came on in our 2013 Jeep Rubicon Unlimited. We have an 18 foot travel trailer we would be taking back home, a trip of almost 700 miles, in a couple of days. As this was Friday, and we would be leaving on Sunday, needed this checked out as soon as possible. We called the service department and was told that while they were very busy, they would call if they could help us. A few hours later, one of the service advisors, Tim Casey, called and told us we could bring the Jeep in immediately and they could at least run a scan to see how urgent the issue actually was. They ran the scan and learned it was a minor software "glitch" and that they would have time for a technician to take care of it. We left the Jeep and walked to a nearby restaurant to have lunch while we waited. By the time we were halfway through our lunch, Tim called and said the jeep was done and ready to be picked up. When we returned to the dealership we found that not only had they fixed the problem, but they also took the time to give the Jeep a good washing. The kind of service we received would have been expected if we had purchased the Jeep from them, but was a complete surprise being that we were from out of town. Great job! You have our repeat business when we're in the area! SuJoJeepers More