Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Victoria Bond (Service Adviser) Is AWESOME A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob A great service adviser is critical to the customer experience when having your vehicle serviced. Victoria Bond IS the reason I continue to use Bob Baker Jeep Carlsbad. I am also impressed and grateful for the customer service and positive attitude of Michelle at the cashiers desk. More

oil change Express lane fast oil change is the way to go. No appointment needed and quick work. I will be coming here for all my oil changes. Express lane fast oil change is the way to go. No appointment needed and quick work. I will be coming here for all my oil changes. More

Excellence Express is just as it's named - smooth and perfect. No appoint mentioned is the best - show up and in 1 hour you're done - all on your time. Express is just as it's named - smooth and perfect. No appoint mentioned is the best - show up and in 1 hour you're done - all on your time. More

Express oil change Always have a good experience here. Very quick and friendly. Great customer service. The prices are decent and they usually have coupons. Thank you f Always have a good experience here. Very quick and friendly. Great customer service. The prices are decent and they usually have coupons. Thank you for the service. More

Express Oil Change Oil change and tire rotation took over two hours to complete and there was only one other person in front of me. The only update I received was at the Oil change and tire rotation took over two hours to complete and there was only one other person in front of me. The only update I received was at the 1.5 hour mark and was told my truck was on the rack and would be done soon, but it still took another 40 minutes. The company has a policy that customers have to wait for their vehicles and can’t leave the premises because it is an “express” service. Considering the price I paid for an oil change and tire rotation (~$125), I found the service time unacceptable and won’t be going back. It is also extremely inconvenient that their policy requires you to remain in the waiting area even though their service is slow. More

Fast and friendly Everyone is so nice, and it’s fast service. Everyone has a smile, they’re also very friendly, and the price of the service is cheap! Everyone is so nice, and it’s fast service. Everyone has a smile, they’re also very friendly, and the price of the service is cheap! More

Quick and very professional. I usually come as soon as the service center opens. Always professional, and courteous. In and out. Cant beat the service. And did i mention very nice I usually come as soon as the service center opens. Always professional, and courteous. In and out. Cant beat the service. And did i mention very nice cars here. More

Oil and filter change Great customer service!! Always timely! All service personnel take the time to thoroughly explain all service points and ask pertinent questions. A Great customer service!! Always timely! All service personnel take the time to thoroughly explain all service points and ask pertinent questions. Always a satisfied customer. More

Very Friendly Very friendly staff. John Ablao Helped me all the way through and answered all my questions. Wasn't pushy or trying to rush me out Very friendly staff. John Ablao Helped me all the way through and answered all my questions. Wasn't pushy or trying to rush me out More

Fast and efficient service. My car was due for scheduled service. I used the express service and was pleasantly surprised. My car was ready in less than 30 minutes My car was due for scheduled service. I used the express service and was pleasantly surprised. My car was ready in less than 30 minutes More