Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

For the two times I went there for an oil change, both times my car oil warning light wasn’t reset. I didn’t know if my car was serviced or not. Same mistake twice with the same customer at the same situa times my car oil warning light wasn’t reset. I didn’t know if my car was serviced or not. Same mistake twice with the same customer at the same situation! More

Danny is great as an advisor. He was attentive and took care of all my issues with a very professional manner. I bought my car at Bob Baker but I found with AutoNation there is He was attentive and took care of all my issues with a very professional manner. I bought my car at Bob Baker but I found with AutoNation there is a very different inviting atmosphere. It is very refreshing. Thank you LeslieAnn GrayMelville More

As a jeep owner for 25 years, I have to say I am surprised at what a horrible experience I had with Autonation. Very strange as I have raved about Jeep service for all this time! surprised at what a horrible experience I had with Autonation. Very strange as I have raved about Jeep service for all this time! More

Went in for first oil change of my new Pacifica. It was easy to make the appointment and was pleasantly surprised the pricing was very reasonable. Everyone was professional and answered all my ques It was easy to make the appointment and was pleasantly surprised the pricing was very reasonable. Everyone was professional and answered all my questions. My Advisor Rob was phenomenal and i asked if he could be my advisor for future service needs - he was happy to be my go to guy. More

Good service and my service person was on top of getting my car in and keeping me informed of when it would be completed my car in and keeping me informed of when it would be completed More

I went in to have an oil change, a tire rotation, and have the radio antenna replaced. I waited for 4 hours. I had made an appointment on line, they had no record of it. One time they lost the tech that have the radio antenna replaced. I waited for 4 hours. I had made an appointment on line, they had no record of it. One time they lost the tech that was working on my car. My write up guy said the tech was ordered to go to lunch. I had stuff to do, that didn’t include the lost time. More

Very positive experience. My Service Advisor, Michael, was outstanding. Professional, courteous, and kept me informed about my vehicle’s status. Well done! My Service Advisor, Michael, was outstanding. Professional, courteous, and kept me informed about my vehicle’s status. Well done! More

Great service this time. Just wish you'd answer your phones, not keep telling us to be patient. Just wish you'd answer your phones, not keep telling us to be patient. More

This dealership was great at ensuring customer satisfaction, vehicle is maintained properly, and doing the best with the least. Unfortunately, the dealership was extremely short staffed when I arr satisfaction, vehicle is maintained properly, and doing the best with the least. Unfortunately, the dealership was extremely short staffed when I arrived so it took significantly longer than expected. They informed me of this when I first arrived and kept checking in with status of my car to ensure I didn’t just feel I was sitting around for no reason. Great staff and great place More

I brought my Jeep in for a routing oil change and service. Someone at the dealership locked the key inside the vehicle. I had to wait over 3 hours before the work was finally finished. service. Someone at the dealership locked the key inside the vehicle. I had to wait over 3 hours before the work was finally finished. More