Autonation Chrysler Dodge Jeep Ram Carlsbad - Service Center

Amanda was a great professional! She possess outstanding customer service! Amanda did a great job checking me in and letting me know when my Jeep was ready. I enjoyed my Jeep experie She possess outstanding customer service! Amanda did a great job checking me in and letting me know when my Jeep was ready. I enjoyed my Jeep experience today at Carlsbad Dodge. More

Un excelente servicio. Lo recomendaré a todas las personas que conozco fueron muy amables y solucionaron rápido el problema de mi carro. 👍 Lo recomendaré a todas las personas que conozco fueron muy amables y solucionaron rápido el problema de mi carro. 👍 More

Fabulous Service! Mr Helms is a great Service Writer, listened carefully, informed me very well. He’s my Go-To Service Writer. Mr Helms is a great Service Writer, listened carefully, informed me very well. He’s my Go-To Service Writer. More

We had a real good experience with Robert, the service representative for our Jeep Grand Cherokee, which a transfer case replaced from warranty. representative for our Jeep Grand Cherokee, which a transfer case replaced from warranty. More

They got my truck into the shop about a week after my initial phone call which is way faster than any other dealership in the area. initial phone call which is way faster than any other dealership in the area. More

The employees at the service shop were very friendly however, it’s way too backed up leaving individuals still under manufacturer warranty, or even extended warranty waiting an excessive amount of time. however, it’s way too backed up leaving individuals still under manufacturer warranty, or even extended warranty waiting an excessive amount of time. A person should not have to wait 2 to 6 weeks to have a diagnostic performed. Keeping a car for a while for service is understandable but simply waiting just for the first step of a diagnosis should be done promptly. More

Danny Vega and his team are TOP RATE. Very knowledgeable and friendly! I would highly recommend! Very knowledgeable and friendly! I would highly recommend! More

Danny Vega and the service techs at the Truck shop were awesome. Had my Dodge in for the parking engagement recall. Danny kept me updated and the team took great care of my van which is converted into an awesome. Had my Dodge in for the parking engagement recall. Danny kept me updated and the team took great care of my van which is converted into an RV. Had me out in a day and a half so I could get back on the road. Fantastic support. I am very grateful for the support and appreciative of the outstanding customer service. I will go back when I need work done on my van as I trust their professionalism and technical skills. A+ Thank you! More

Service department Benjamin Merrill is best I’ve ever worked with. Living in. Multiple states and owning a dozen vehicles of multiple brand he and his service department are far superior to all I have wo worked with. Living in. Multiple states and owning a dozen vehicles of multiple brand he and his service department are far superior to all I have worked with. More

Service department is a complete joke. I have bought 2 Jeep Cherokees, one from this dealership. My current vehicle has a recall that i didn´t know about until I tried to renew my DMV regi I have bought 2 Jeep Cherokees, one from this dealership. My current vehicle has a recall that i didn´t know about until I tried to renew my DMV registration. I found out that I can´t get it renewed until the recall issue is fixed. I called Autonation Carlsbad and was told to come in ant they could provide a form that I could use to get my tags. Nope, the person din´t know what she was talking about and I was informed I might have to wait 6 months, which doesn´t do me much good when my tags are about to expire. I have been promised call backs from supervisors on several occasions and not once have they followed through. Driving around with expired tags while my case with Chrysler Jeep is waiting to be heard. More