Autonation Chrysler Dodge Jeep Ram Carlsbad

My Service advisor Danny Vega was awesome. Came in for a warranty recall to make an appointment. He was on his lunch break at the time and no one else was in the office. He told me that he co Came in for a warranty recall to make an appointment. He was on his lunch break at the time and no one else was in the office. He told me that he could take care of the issue immediately so I would not have to come back another day. Was out in about 30 minutes. Excellent service. More

Accurate & prompt service. Adjuster is always in communication and always very courteous. That’s always a plus Adjuster is always in communication and always very courteous. That’s always a plus More

Sara is nice and helped me out with my car! Kept me updated and always honest Kept me updated and always honest More

I have never been so frustrated and embarrassed in my life!! I decided to purchase our leased Jeep Wrangler and I did everything from my part and Autonation was supposed to take care of everything and li life!! I decided to purchase our leased Jeep Wrangler and I did everything from my part and Autonation was supposed to take care of everything and liquidate the leasing deal with Jeep Chrysler finance and I have been harassed since then by Chrysler every single day with phone calls, text messages and emails that I should return my vehicle immediately and now a debt collector started harassing me. I went to the dealer three times in person already and spoken to Alex the Sales Manager and it has not been resolved yet. At the same time I've purchased a new BMW with Autonation and what a huge difference in professionalism in the same group. Shame on you Autonation Chrysler Dodge Jeep!! So far my experience has been terrible and it has been over a month already and this is still pending. Shame on you!! More

My service advisor Benjamin did an outstanding job, from the moment my vehicle was brought in until I picked it up. He was in constant communication with me regarding what was wrong with my jeep. It’s very the moment my vehicle was brought in until I picked it up. He was in constant communication with me regarding what was wrong with my jeep. It’s very nice to see customer service back again thank you. More

Danny and his Team are superb! Danny always got back to me and communicated precisely so I knew exactly what was happening. Great service! Danny always got back to me and communicated precisely so I knew exactly what was happening. Great service! More

I like dealership but I wish it was a little closer to my home. Luckily it’s fairly close to work, so I’m not really complaining. home. Luckily it’s fairly close to work, so I’m not really complaining. More

I brought my car in for a recall and Ben at service made the whole process very smooth. He knew that I had to get to work and had a car ready to drive me there and pick me up when my car was ready Thank y the whole process very smooth. He knew that I had to get to work and had a car ready to drive me there and pick me up when my car was ready Thank you !!! More

Robert went above and beyond to fix our car before we were leaving for a long roadtrip. He was incredible helpful and communicative. Couldn't be happier with his customer service and assistance with our were leaving for a long roadtrip. He was incredible helpful and communicative. Couldn't be happier with his customer service and assistance with our car . More

Robert is the best service advisor and should be promoted immediately. I highly recommend him for your service needs. -Chad immediately. I highly recommend him for your service needs. -Chad More