Autonation Chrysler Dodge Jeep Ram Carlsbad

Good service and prices They have a very good service and prices I recommend this dealer , I drove two hours from San bernardino to Carlsbad and it was worth it . They have a very good service and prices I recommend this dealer , I drove two hours from San bernardino to Carlsbad and it was worth it . More

Good service from Yusef Yusef spent time helping me scan the lot and letting me drive a Ram, which I love. I wanted to get it but the collective we ended up with a Silverado. Yusef spent time helping me scan the lot and letting me drive a Ram, which I love. I wanted to get it but the collective we ended up with a Silverado. Yusef was great, though. More

Excellent!! Easy to work with, no pressure buying experience. Leah Balcourt was a great sales rep, very knowledgable and was the reason i made the deal! Easy to work with, no pressure buying experience. Leah Balcourt was a great sales rep, very knowledgable and was the reason i made the deal! More

A Great experience with salesperson, Leah Lalcourt. Leah Balcourt was excellent to work with- she was kind, thoughtful & punctual with our meetings...she was also very knowledgable in not only the whole Leah Balcourt was excellent to work with- she was kind, thoughtful & punctual with our meetings...she was also very knowledgable in not only the whole process but also of the Dodge RAM truck that we purchased. Mike Denise Hetherington More

Best leasing experience in 15 years I've been leading cars for over 15 years and by experience today with Abdul S. was by far the most enjoyable. High levels of professionalism and char I've been leading cars for over 15 years and by experience today with Abdul S. was by far the most enjoyable. High levels of professionalism and character. More

very helpful, good prices, nice selection Very solid experience, easy to work with dealership giving fair prices with a quick process, would highly recommend them to others. Yusof was great an Very solid experience, easy to work with dealership giving fair prices with a quick process, would highly recommend them to others. Yusof was great and highly professional More

Great service from Yousef Yousef is so professional and helpful. He made sure we got a great car and that we were completely satisfied. He was there from A to Z. Y our side Yousef is so professional and helpful. He made sure we got a great car and that we were completely satisfied. He was there from A to Z. Y our side More

Positive experience Had a great experience getting my new Jeep. Abdul was awesome and made everything run smooth. Treated us like family. A big thank you to Samer as well Had a great experience getting my new Jeep. Abdul was awesome and made everything run smooth. Treated us like family. A big thank you to Samer as well! More

Not a good experience. I have overlooked a lot since purchasing a vehicle on 11/26/2017 at Bob Baker Chrysler, often giving the benefit of the doubt to the sales and service I have overlooked a lot since purchasing a vehicle on 11/26/2017 at Bob Baker Chrysler, often giving the benefit of the doubt to the sales and service teams. My buying experience was long and drawn out with many calculated maneuvers on the sales team’s part. As a first time buyer I expected some resistance when it came to financing but did not expect the shady manipulative behavior I experienced. They told me I was declined a loan from every option they had tried including Chrysler, despite my excellent credit. They pushed hard for my mother to cosign my loan so they could shop for a better deal. Upon declining that offer and getting ready to leave, magically the news was past that I indeed did get approved for a loan from Chrysler but my sales associate had “misheard” the manager. I guess they really wanted to finance through an outside venue, I would assume for a kickback from the lender. I also wanted to leave to go to the bank to get a cashier’s check for the down payment. They said they checked what time the bank closed and I had plenty of time to get there after closing the deal. This was obviously a lie because the bank was closed and had I to drive down the following weekend to deliver the check. Upon getting home I noticed that the rear seat was missing an insert for the cup holders in the armrest that left screw holes and unfinished plastic exposed. My sales associate assured me that the part would be mailed to my home address. This did not happen, as I had to go to the parts department and pick it up myself, which honesty didn’t bother me due to the fact I already had to drop off the check. Obviously the part was wrong when I got there because this is Bob Baker we are dealing with. I argued with the parts associate that clearly there is another part to hide the screws. In the end he could not help me because the computer did not show an additional part. Well I left and went to another dealership and looked inside their Ram 1500 Rebel and found the missing part myself. I am still waiting to hear back from Bob Baker as to when my part will arrive, with an apology. Overall I am very disappointed with my experience and I clearly took my Chrysler and Bob Baker surveys waaaay to soon. You have lost a customer for life, from all your dealerships and that my not mean anything to you but I hope my experience can benefit other buyers. Thank you for making this experience as long and drawn out as possible. More

Yusuf was pleasant to deal with. Leasing a new car I have always had a good experience with Bob baker auto. Yusof and Kyle were courteous and expedient in their jobs which I always ap Leasing a new car I have always had a good experience with Bob baker auto. Yusof and Kyle were courteous and expedient in their jobs which I always appreciate. More