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Autonation Chrysler Dodge Jeep Ram Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.5
693 Reviews
If you're shopping for a new or used vehicle in Carlsbad, be sure to visit AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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5555 Car Country Dr

Carlsbad, CA

92008

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Showing 693 reviews

November 15, 2023

My first time here under the new ownership. Just came in for oil change and a recall. I have no complaints. My service advisor was very courteous More

by paulamo619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Nov 17, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2023

Truck center should be better I don’t recommend to anyone else because it’s not really feel good More

by bassam-nc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It’s only one advisor
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Nov 12, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please contact us at (760) 292-2515 at your earliest convenience to discuss how we can turn this experience into a positive one.

November 07, 2023

Great team in both sales and service. Chris in sales was easy to work with and Rob in service has already gone above and beyond. More

by dave.cepek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Rob
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Nov 09, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2023

Michael in sales was very friendly and straightforward. They have a “one price” policy which means no haggling. Sales people are not at liberty to negotiate the price set by the dealer. I got a fair price More

by kerrirj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Trevor
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Nov 09, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 31, 2023

Was hard to get through to make an appointment, but Scott provided us with a number that we could contact him directly. Our truck was done earlier than communicated. Will definitely be back for all our mai More

by sandrawian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 03, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Mark was great! ! Not only did he call and text me before my purchase he continues to make himself available for questions. More

by mckos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Urias
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Nov 01, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2023

They were very good at finding the problem they went out of their way to get me a ride home 🏡 i am very pleased with the performance More

by kirkbristolcove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott cutler
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Nov 01, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Scott and his technician did a great job working on my truck.Explained everything that needed to be done. More

by TeeDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Danny helped me out greatly in assisting me in getting my claim processed. He was responsive to my emails too. More

by Stibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

For the two times I went there for an oil change, both times my car oil warning light wasn’t reset. I didn’t know if my car was serviced or not. Same mistake twice with the same customer at the same situa More

by Eric Mineli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Oct 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello Eric, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (760) 292-2515.

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