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Autonation Chrysler Dodge Jeep Ram Carlsbad

Carlsbad, CA

4.5
693 Reviews
If you're shopping for a new or used vehicle in Carlsbad, be sure to visit AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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5555 Car Country Dr

Carlsbad, CA

92008

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Showing 693 reviews

December 06, 2023

I met Rob Helms, service advisor, for the first time yesterday. He was both professional and personal in understanding my needs. I am happy to have someone I can count on for the future care of my Jeep More

by Snjculbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Helms
Dec 08, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 06, 2023

Great customer service and help in the purchase process and I am very pleased with the purchase More

by HeatherDavisLcsw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 09, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2023

Best Buying Experience Ever! At my age I have bought a lot of vehicles, new and used. In the vast majority of cases, I have been treated as a sheep to be fleeced. I have More

by randsmedley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Woods, Trevor (finance manager), Rick (sales manager)
Dec 01, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

November 28, 2023

I had an appointment on Black Friday for a check engine light and dropped off my car. After lunch I still hadn't heard what the repair status was. I couldn't get through to my service advisor through the a More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calen
Dec 01, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Chris, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 26, 2023

Truck center service should be better They let you hate your purchase and hate your self More

by Sam_sd2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have good advisors
Nov 29, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (760) 292-2515 at your earliest convenience and we will do our best to resolve this with you.

November 25, 2023

Just a very poor dealership, finance took over 3 hours to get in and sign, no finance, all cash. For a car CPO, the gas tank wouldn't open, thus taking it to a local dealer who said the arm in the gas tank More

by kippanders59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David sales
November 22, 2023

Had to wait week and half for appointment: oil change (offered 3 free at time of new purchase 6/2022), tires rotated and a check of loud tire noise on left front. The helpful Service rep was extremely b More

by Disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Nov 23, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM and FIAT Carlsbad. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 292-2515 to discuss what we can do to help.

November 22, 2023

Brought car Abarth for warranty radio repair, team could not find radio replacement, sent me to independent car shop after two months, just a very disappointing experience, seemed not to be too motivated to More

by ross.edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calen and Miguel
Nov 24, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (760) 292-2515 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 20, 2023

Very good service thank you Good dealer I’m very happy for my purchase I like my car More

by adoniz alaniz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel
Nov 22, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Adoniz, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2023

Before the current owner my vehicle was always returned to me clean. Now I revive my vehicle back dirty an I have to remind them to top off the fluids when the do the oil changes. I took my jeep to get se More

by Cristina Lopez
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calen
Nov 18, 2023 -

Autonation Chrysler Dodge Jeep Ram Carlsbad responded

Hi Cristina, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (760) 292-2515 so we can work towards a resolution. We look forward to hearing from you.

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