Autonation Chrysler Dodge Jeep RAM South Columbus - Service Center

Oil change service was quick and the staff was pleasant to interact with. Complimentary car wash after was a nice touch. to interact with. Complimentary car wash after was a nice touch. More

Great service. The facility is clean and up to date. Service advisors are knowledgeable and friendly. They are very quick and efficient. The facility is clean and up to date. Service advisors are knowledgeable and friendly. They are very quick and efficient. More

The service was great, I was informed with everything that was going on and when something was delayed that let me know and I thought that was great that was going on and when something was delayed that let me know and I thought that was great More

Chris W. is great to work with, as are all of the guys in the shop. Availability of parts still a problem though. Appointment system is broken. 7:30 appt, may is great to work with, as are all of the guys in the shop. Availability of parts still a problem though. Appointment system is broken. 7:30 appt, maybe they'll be able to start on your car around 10.. More

Autonation always takes great care of me and is always timely with their service. It’s easy to make an appointment and to stay in touch with the technicians. timely with their service. It’s easy to make an appointment and to stay in touch with the technicians. More

It's disappointing. I used their online scheduler to book an oil change, multi-point inspection and automatic transmission service. The scheduling app quoted me about I used their online scheduler to book an oil change, multi-point inspection and automatic transmission service. The scheduling app quoted me about $330 in total cost. When I arrived, Josh told me the scheduler gives out bad (wrong) amounts. He then gave me an estimate of $524. I accepted the estimate and told Josh that I had received an online promotion coupon for 15% off the cost of my service. He told me he didn't need to see it, and that it would be applied once the service was completed. Later, Josh told me the service was done and the total came to $430. I asked if this inluded my service discount, and he told me it did. Not having a reason to question the amount I paid the bill and left. At home : I reviewed the invoice and could not find where any discount had been applied to the amount charged for my services. I checked under the hood and noted some handprints confirming service staff had touched several engine components. However, the power steering fluid reservoir (readily visible) showed no signs of attention: the fluid level was showing as below minimum level. I had to ask myself why a multi-point inspection didn't see and correct the fluid level? Here's what I think needs to be done better: > fix the scheduler estimates or eliminate them > discounts should be visible on the final invoice > critical fluids (power steering, etc.) should be checked and corrected as needed More

Josh and his team always strive to do the best for all my servce needs. Couldn't ask for better service. servce needs. Couldn't ask for better service. More

Very professional and service was great ! Service department was clean . Very professional and service was good. I was pleased with my service and visit . Service department was clean . Very professional and service was good. I was pleased with my service and visit . More

Always a pleasure to work with Josh and his team. They always give the best service on all of our Dodges! They always give the best service on all of our Dodges! More