Automotive Connection

Extremely helpful and friendly. They will work with you to make everyone happy and make sure you can leave with the car you want They will work with you to make everyone happy and make sure you can leave with the car you want More

She's an incredible person. Very kind and can speak multiple languages! She is someone that you absolutely have to go to if you're in need of a vehicle! Five stars all the way. Very kind and can speak multiple languages! She is someone that you absolutely have to go to if you're in need of a vehicle! Five stars all the way. More

Alina is great, she made my process of getting a car very easy, she is very friendly, kind and loves what she does, the best car salesperson I have ever met. easy, she is very friendly, kind and loves what she does, the best car salesperson I have ever met. More

Biggest scam I have ever been involved with. Wasted four hours of my time. So unprofessional. Do not even try! Wasted four hours of my time. So unprofessional. Do not even try! More

Thought I was on a farm. Roaming dogs and cats inside of office and I’m allergic. Was ignored for at least 30 minutes of being there. Staff was rude. Didn’t bother to look at Roaming dogs and cats inside of office and I’m allergic. Was ignored for at least 30 minutes of being there. Staff was rude. Didn’t bother to look at the vehicles. I’ll gladly take my funds elsewhere. More

CEL on car drove 5 hours for which they didn't inform me of, they told me couldn't check it cause car "too new." Car wasn't on the lot when I arrived after telling them I was on the way. Took THIRY EI of, they told me couldn't check it cause car "too new." Car wasn't on the lot when I arrived after telling them I was on the way. Took THIRY EIGHT DAYS to get me the title, SOMEHOW Ohio law gives them 40 days to get you the title, this was only after apparently "berating them" and acting "horrible" trying to get my title since 14 days after the sale. You would expect a seller to work on getting the title to you ASAP. Title was mailed only after constantly asking for the title and being called "horrible to deal with" by Randy More

Never heard from them in any way shape or form ! Must not be wanting to sell vehicles very bad . Must not be wanting to sell vehicles very bad . More

Slow to respond to e-mails and calls after several attempts from me After talking to someone finally waited for them to call me back with answers to my questions, never got the call backs attempts from me After talking to someone finally waited for them to call me back with answers to my questions, never got the call backs More

Update: Automotive Connection has generously agreed to take care of the failed transmission. It is in the shop now and I will update after I pick up my truck. They were not obligated to repair the truck, take care of the failed transmission. It is in the shop now and I will update after I pick up my truck. They were not obligated to repair the truck, but wanted to make it right. More

I purchased a 2008 Porsche 911S from Automotive Connection in Fairfield Ohio on October 5, 2021. I live in Texas and found the car on Cars.com. The pictures of the car and the sales staff represent Connection in Fairfield Ohio on October 5, 2021. I live in Texas and found the car on Cars.com. The pictures of the car and the sales staff represented the car as a clean and mechanically sound vehicle. I was told that Automotive Connection had just done a large service on the car. The Carfax supported Automotive Connections claim. I bought the car and flew to Ohio to drive it back. When I arrived there were two warning lights on and the front tire was low. During my drive back the steering begun to shake, the rear bumper fell off and the transmission began to leak. Due to the repairs done by Automotive Connection, I believe they knowingly misrepresented the condition of the vehicle. I let the salesman know what had happened and he said to send the repair bill to him and he would see what they could do. I sent the repair bills and requested that Automotive Connection pay for less than half of the repairs in order to settle amicably and move on. I was told to call the manager, which I did repeatedly. Automotive Connection management told me they are an "as is" dealership that primarily sells to auctions and that they would not stand by the salesman's representation. I would never buy another car from Automotive Connection. They are the worst of what a used car lot is. In my opinion, Automotive Connection is only interested in making money. Stay away from this lot. In my opinion, Automotive Connections business is criminal and the employees should be ashamed of themselves. Shame! Shame! Shame! DO NOT BUY A VEHICLE FROM THIS BUSINESS! More