Automotive Connection

SCAMMER ALERT! !!! BUYER BEWARE!!! My story is typical of the ones listed here already. They are shady, slimy, and just outright liars. My wife and I live an hour fr !!! BUYER BEWARE!!! My story is typical of the ones listed here already. They are shady, slimy, and just outright liars. My wife and I live an hour from this dealership (use that term loosely) and we called beforehand to schedule an appointment to see a car we were interested in. Before visiting the dealership, we asked all the typical questions--condition, past issues, vehicle history, etc. We were, of course, told that the vehicle is in perfect condition with NO issues. My wife and I were excited since we were looking for this very model and make car (hate we found it with these scammers). We made the trip to the dealership and right away the lies surfaced. Immediately we were told the car was not ready and that the check engine light was on. The salesman asked me if the check engine light being on was a deal breaker. I should have known from that statement that the salesman was pure slime. Anyway, I, of course, said yes, that was a dealbreaker. He takes us inside to his desk and we sit there for an hour or so. He came back and told us the issue hadn't been resolved and wanted to know if we wanted to come back since I needed to get to work. I asked if the issue was serious and he said, no that the mechanic was busy and would be getting to it as soon as possible. This was on a Friday. We rescheduled to come back on Monday. Well, Monday rolls around and we make it the hour drive back to the dealership and here is where the lies, deception, fraud, and scam start. The clueless lady in the front desk (finance, secretary, scammer lady) told us that they were looking into whether bad gas was in the vehicle. This was enough for us to walk!!! Immediately the salesman came to us and told us that NO the story with the bad gas was not the issue. I asked them what was the issue. It was at this point that the mechanic was telling the salesman that he VISUALLY SAW the pcv valve had a crack and that was what was causing the issue with the car. I asked if he was sure the issue with the check engine light was because of a cracked valve. The mechanic replied back with, "Yes, 100%." I doubled down and asked again, "Are you sure the issue is with the crack Pcv valve that YOU physically saw?" He replied back with the same LIE, "Yes, 100%." This was after we had been at the dealership for a few hours and were starting to not trust them at all. So, we were rolling video when we were talking with the mechanic and we had him on video lying to us. Since he said he physically saw the crack in the pcv valve we madeoccurred the decision to purchase the vehicle and just take care of that through our mechanic. The AS IS condition we were told was a lie. Simply a lie. There are no other words to use. How do we know he lied to us? Well, let me just say that when we got our car to our mechanic the lies unfolded like a set of bad bedsheets. The only way to see the PCV valve on this car (2012 Porsche Cayenne S) is to remove the supercharger. The supercharger had NEVER been removed until my mechanic took it off. How did the dealership mechanic see a crack in the pcv valve if the supercharger was never removed? Well, he didn't see it. He lied. Once the supercharger was removed and the PCV valve exposed, guess what? There was NO crack in the valve. The valve was completely fine! We had other work done chasing this dealership's lies and it ended up costing us around $3,600+ and the car is still not complete. This total does not include attorney fees, court costs, and other expenses accurred based on their lies. We have reached out to our bank, State DA's office (the dealership has TONS of complaints with the DA's office), and the BBB. We are also reaching out to other dealerships that do direct business with them and letting them know ours and other's experiences. If you have an experience with them reach out to me at fighting the tyranny at gmail and let me know. More

They were really amazing. Listened to my current financial and personal position and did everything possible to help. I had recently filed for bankruptcy and was told my anoth Listened to my current financial and personal position and did everything possible to help. I had recently filed for bankruptcy and was told my another (larger) dealership to stop looking for cars at this moment. Automotive connection went above and beyond to help me and get me the EXACT car I was looking for. More

The fireworks worksheet was incredibly helpful and festive! Thanks for everything, I highly recommend these guys! festive! Thanks for everything, I highly recommend these guys! More

Very friendly professional nice she offer to pick me up when I didn’t have a ride I will appreciate doing business to her again thanks for helping me get my first car when I didn’t have a ride I will appreciate doing business to her again thanks for helping me get my first car More

Greg is very knowledgeable in his career, and shows excellent capacity to understand his customers and their needs. He shows confidence without the ego typical of many in his profession. His talents an excellent capacity to understand his customers and their needs. He shows confidence without the ego typical of many in his profession. His talents and personality made the purchase process run smoothly. The dealership was quick to accommodate me and my needs setting me up with a car and am happy with. My only problem with the service was the car door lock needing work at the time of sale, which they fixed quickly and efficiently. I guess when your business is as successful and fast paced as theirs these little hiccups can happen. But, as I already said, they knocked it out for me in no time at all (and on a Saturday). More

Quick, had everything prepared and helped out immensely! Was back on the road very quivk Was back on the road very quivk More

It was a pleasure to deal with Alina she was fast and very service friendly very service friendly More

Automotive Connections went above and beyond in providing excellent service, fair pricing, and expert guidance. A standout dealership worth recommending to all! excellent service, fair pricing, and expert guidance. A standout dealership worth recommending to all! More

My experience at Automotive Connections was fantastic. The staff was friendly, knowledgeable, and honest. They made the car-buying process smooth and stress-free. The staff was friendly, knowledgeable, and honest. They made the car-buying process smooth and stress-free. More

Exceptional service from Automotive Connections! Knowledgeable staff, quick turnaround, and competitive prices make them my go-to for car repairs. Knowledgeable staff, quick turnaround, and competitive prices make them my go-to for car repairs. More