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Automotive Avenues

Wall, NJ

Overview
Employees
Reviews
Vehicles
4.9
1,632 Reviews
Many dealers say they sell for wholesale, but now you've found the one dealer that actually does. Over twenty years ago, we started our company, selling to licensed car dealers only. After selling over 40,000 vehicles, we opened our doors to the public, and as they say, "the rest is history." Don't take our word for it. Click up top and check out our vehicle listings. See for yourself why if you're looking for a great used car at a phenomenal price, there's no need to look any further.
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5011 Route 33

Wall, NJ

07727

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Showing 1,632 reviews

September 17, 2021

They were very easy to work with while being there. However, since having my car for a little over a month there has been various issues and when I tried speaking to my salesman he rushed me off the ph More

by Rachelj
Recommend Dealer
No
Employees Worked With
Jesse Ferrentino
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Sep 30, 2021 -

Automotive Avenues responded

Update: I reached out to the reviewer personally and was told she was not interested in any assistance. We are happy to assist any customer but cannot do so if not given the opportunity.

Helpful
September 17, 2021

Michelle, Mike and Tom were fantastic to deal with! This was my first time purchasing a vehicle online and it was great! I highly recommend their dealership and I'll definitely be a repeat customer. More

by JDReinhardtIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle VonBischoffshausen , Mike Greco
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Helpful
September 16, 2021

Noah was awesome. Very knowledgeable about the vehicle. Went above & beyond to assist & show us the bells & whistles. He wasn’t even our salesperson. David was super helpful & made the buying process easy. More

by p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Solko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barysh
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Helpful
September 14, 2021

The best car buying experience I’ve had yet. The salesman that helped me, Dave, was great and helped me get my dream truck. More

by Remaed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Machado, David Barysh, Mark Rhodes
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Helpful
September 12, 2021

Nicky DeFilillis assisted us and he was awesome!! Very helpful and explained everything throughly. The entire staff was great as well and will be recommending this dealership!! More

by veronicaj0909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky DeFilippis, Vinny Guzzi
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Helpful
September 10, 2021

Dmitry was great! Took his time and don’t feel pressured or hurried. Purchasing a car can be stressful but my guy made it easy. More

by gars1007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Mandrik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
September 10, 2021

My sales consultant Cara, was informative officiant and a pleasure to work with. Maria explained all the financial paperwork in great detail. Frank explained all of the warranty information. Thank You so m More

by Annette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Zawadzki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful 3
September 09, 2021

I came from out of state to purchase a Mercedes sprinter and was asked to have a $1000 hold on my credit card in order to make sure the vehicle isn’t sold. I gave my credit card information over the phone t More

by Bernard Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rhodes
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Sep 09, 2021 -

Automotive Avenues responded

While I understand the reviewer is disappointed, the implication that we are somehow responsible for an unauthorized transaction on his card is way out of line. We process millions of dollars in credit card transactions over the course of a year and have never been accused of something so ridiculous. Whatever issue he claims to have had with his credit card had nothing to do with us! As far as the vehicle, our finance department literally spent hours working to secure a financing approval in the first place. Unfortunately, the reviewer did not have the credit qualifications to purchase the vehicle on his own which is why the lender required such a large down payment as well as a co-signer. He did produce multiple co-signers over the course of the week as we continued working to get him the best approval possible, all the while holding the van for him and turning away other customers. He is correct that we typically only hold vehicles for 2-3 days however we made an exception in effort to accommodate him. After holding the van for almost a week we still did not have a solid commitment from him that he would be completing the transaction so the decision was made to put the vehicle back up for sale. By the time he did finally confirm that he would be able to raise the funds required for the down payment we already had another customer in the showroom. While I do understand the reviewer is upset, I feel we provided him more than enough time to complete the transaction. We acted properly and professionally the entire time and went out of our way to provide him every opportunity to complete the transaction. Sincerely, Bill S., Dealer Principal

Sep 09, 2021 -

Bernard Rodriguez responded

I was in contact 100% with the sales representative Cara and at no point I said I didn’t want the vehicle. I didn’t even ask for the interest rate because I was 100% sure I wanted the vehicle. I was never told there was only a 2-3 day hold with a deposit or else I would have pulled the trigger earlier. I also never accused the company of anything I’m only stating facts in the order they happened. I am truly disappointed a dealer as big as yours would be so blatantly disrespectful towards their customers who would potentially bring them more business and is explicitly say YES I WANT THE VEHICLE LET ME GET THE MONEY TODAY. Your sales manager admitted to making a judgment call and selling the vehicle from under us since there was someone else interested with cash. That is poor business practice and the reason for the 1 star review.

Sep 09, 2021 -

Automotive Avenues responded

Every customer pays the same low price so we have no motivation to sell a vehicle to one customer over another. We held the vehicle for nearly a week and only received the message that the reviewer would be getting the money once we told him there was someone else looking at the vehicle. Obviously we never want to disappoint a potential customer but we also cannot hold vehicles indefinitely. We provided the reviewer more than enough time to complete the transaction and only put the vehicle back up for sale when we felt we could not wait any longer.

Helpful 1
September 07, 2021

Great, fast service. I was afraid of being there for hours with my baby but I was in and out. Thanks David & Sharon. I would definitely recommend Automotive Avenues. More

by Shanel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Kubalski, David Barysh
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Helpful
September 04, 2021

It was a great exposed everyone was very helpful and got things done quickly . Cars are beautiful and great price . I Definition recommend coming here More

by Leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicky DeFilippis
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Helpful
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