Automotive Avenues

Quickest Car Buying Experience Ever AMAZING EXPERIENCE!!! My wife and I put in an online request to test drive a 2013 VW Tiguan the next day. When we arrived at Automotive Avenues, we we AMAZING EXPERIENCE!!! My wife and I put in an online request to test drive a 2013 VW Tiguan the next day. When we arrived at Automotive Avenues, we were beyond impressed with the service. We dealt with Mike Rich who went above and beyond to help us get exactly what we wanted. Just 2.5 hours later, we left with the car! They made sure the car was cleaned and spotless before we drove off. We didn't think we would leave with a car that day! Quickest car buying experience ever. We've had the car for a couple weeks now, and Mike followed up with a courtesy call to see how we feel about the car and to thank us for our business. In fact, going to pick up my plates today. My wife will be needing a car soon, so we will definitely revisit Automotive Avenues. I've literally been ranting and raving to everyone about this place. More

Huge selection and great prices and service This was the most pleasant car buying experience of my life. I had lots of choices and all were in my budget. I got an almost new car at a used car pr This was the most pleasant car buying experience of my life. I had lots of choices and all were in my budget. I got an almost new car at a used car price with no sales pressure despite test driving several different vehicles on a busy day. Would recommend to family and friends. More

Wouldn't go anywhere else ever again!! With shotty credit, Nick got the job done! I'm so pleased with my experience, that I'm still sitting in the dealership while writing this review! As With shotty credit, Nick got the job done! I'm so pleased with my experience, that I'm still sitting in the dealership while writing this review! Ask for Nick DeFilippis is the man!!! Ask for him and you will not be disappointed. More

Used car sales experience I bought a 2004 Jeep Grand Cherokee Limited from this dealer. After being told they would not negotiate on the list price, I had them finally agree to I bought a 2004 Jeep Grand Cherokee Limited from this dealer. After being told they would not negotiate on the list price, I had them finally agree to an amount that basically covered the Tax and admin fees (which were plenty). Literally 2 days after the sale, my 18yr old son broke down on the hwy. $2,000 later my long time family mechanic got the car running again. After speaking to Bill (one of the managers) he agreed to provide a refund of approximately $300 to help cover some of the cost. I was not looking for a full reimbursement as I very much understand the "buyer beware" aspect of used car sales. The fact is that after agreeing to provide the credit (in writing) I NEVER received the money. As an update, Bill reached out to me and after being apologetic for the misunderstanding and the delay in sending out the check, I have since received the check as promised. He offered further assistance in looking for another car for my next son to be driving. In the end, Bill and the dealership kept their word. More

A+++++ I went to Automotive Avenues for a 2nd car (after a wonderful experience with the first one) to have Javier find me a truck. I looked at a Nissan Xte I went to Automotive Avenues for a 2nd car (after a wonderful experience with the first one) to have Javier find me a truck. I looked at a Nissan Xterra and after the usual stuff (test drive, inspections, etc.) I decided to make the plunge. You see... I found out that there are inherent problems with the Xterra that, if they are going to occur, happen at around 100k miles that kills the transmission (mine is an '05 with around 68k). This car showed none of these problems. 2 days and around 150 miles later guess what? Death to the transmission! Thankfully I purchased an extended warranty!!! The warranty company was a little hesitant to pay because I only had the car for 2 days. This could have ended badly if it weren't for the efforts of everyone at the dealership from Javier (sales), Bobby (service), Wanda (finance) all the way up to Billy (owner). They all went to bat for me with the warranty company. In fact, Billy even offered to refund me my money if the warranty company wouldn't pay as a gesture of good faith!! Quite honestly, I was VERY pleasantly surprised about this one because the car was an "as-is" sale. Billy seemed almost embarrassed that this happened to me. I could not (nor would I) have held it against him or the dealership because nobody could have predicted this to happen. I went to the local Nissan dealer (where the car was being repaired) who just got off of the phone with the warranty company. The warranty company gave the approval for the $9,000.00 repair thanks to what Billy and the staff of Automotive Avenues did on my behalf. With this business attitude and "top-down" integrity, I predict that Billy and his dealership will be around for a long, long time! My son is coming due for a new car and I know where I'll point him to! Thank you to everyone at Automotive Avenues!!! More

Good Experience, would buy again. It was a pleasure to shop for a vehicle at Automotive Avenues. There was no hassling on the price, it is what it is, so that took away a lot of stres It was a pleasure to shop for a vehicle at Automotive Avenues. There was no hassling on the price, it is what it is, so that took away a lot of stress. We had some concerns about the condition of the vehicle, and they were addressed and fixed immediately. We did a lot of research on the vehicle and the market price of it, and found through True Car that Automotive Avenues had one of the best prices. We would definitely keep them in find for future vehicles, but perhaps we will sell our trade in on our own. Not sure we got a good trade in value. More

simple stress free experience Had a great experience with Dan our salesman upon arriving. Simple no BS walked in had a couple of cars to look at and within an hour had a deal writt Had a great experience with Dan our salesman upon arriving. Simple no BS walked in had a couple of cars to look at and within an hour had a deal written up. a real pleasure. The best car buying experience I've ever had-no haggle pricing, no hidden fees in the sales contract, just a simple pain free car buying process. GREAT STAFF made buying a car fun again. I will surely refer anybody I know searching for a car there and will also return should the need arise. More

Great place with great staff! My first impression of Automotive Avenues was that it might be too busy of a dealership for me to get the assistance that I needed to help me get into My first impression of Automotive Avenues was that it might be too busy of a dealership for me to get the assistance that I needed to help me get into a new vehicle and out from under the bad loan I was stuck in. I knew that it would take some time to explain my situation, and was not that optimistic after visiting a couple of other dealers without success. The other dealerships I visited seemed uninterested in my situation and unwilling to even try and help. One of those dealerships even told me that no one can help me because of my less than perfect credit and the fact that I was upside down in my current car loan. I first felt intimidated walking in to Automotive Avenues especially seeing so many people buying cars but I figured I would try again anyway and I am really glad I did. I worked with Nick in sales and Wanda in finance and they were both really great to deal with. Wanda especially seemed really concerned and explained all my financing options to me without making me feel like a second class citizen. Going in my only hope was to get into a better loan. I did not even think about finding a car I would really like but Nick gave me all the time needed until I found a car I really loved. I'm really grateful and just wanted to say thanks to Nick, Wanda, and Automotive Avenues. Jeff Becker, Allentown PA More

Awesome price; easy negotiations; slow on paperwork I just purchased a 2012 Honda Odyssey EX-L from Automotive Avenues, LLC ("AA"). It was a good experience overall. Their price was incredibly compe I just purchased a 2012 Honda Odyssey EX-L from Automotive Avenues, LLC ("AA"). It was a good experience overall. Their price was incredibly competitive, and their policy is not to negotiate on price. Looking the vehicle over, I did see what looked like the original battery and possibly the original tires still installed, but AA guaranteed in writing that they would order tires and a battery for installation at a later date. So they are willing to negotiate on peripherals, just not price. Sales process was reasonably efficient, but I had to wait upwards of two hours for the finance people to start my paperwork. I was there at a busy time (Saturday afternoon), but the wait was unacceptably long to me. Otherwise, good experience, and I would buy from AA again. More

Couldn't have been a better experience A total of 1.5 hours after initial contact, I'm driving away in my (new to me) Pathfinder...staff is knowledgeable, courteous, and down to earth...BES A total of 1.5 hours after initial contact, I'm driving away in my (new to me) Pathfinder...staff is knowledgeable, courteous, and down to earth...BEST experience I've ever had purchasing a vehicle...would strongly recommend a visit to Auto Avenues, and I'll surely be returning for any future vehicle needs... More