Automotive Avenues

Liked the sales person, Jim Morrison. He offered some good advice during the car buying experience. Good selection of vehicles fitting my criteria. Overall a very good experience. good advice during the car buying experience. Good selection of vehicles fitting my criteria. Overall a very good experience. More

Tom was great - he helped us find the perfect car for our daughter. Mark Worrick went absolutely above and beyond when it came time to do the paperwork. We had complicated circumstances and Mark thought ou daughter. Mark Worrick went absolutely above and beyond when it came time to do the paperwork. We had complicated circumstances and Mark thought outside of the box to help us in properly titling the car. When our daughter moved back to Colorado just as the paperwork had hit the TX DMV Mark was patient, professional and friendly even though it meant more paperwork for him. Mark could have been upset, mad or frustrated with us, but if he was he didn't show it - Mark is the exact kind of employee that gives Auto Avenues a great reputation in the community. Heidi on the other hand made us feel like children who got their hands spanked for complicating her work. More

Entering the dealership, there was no one to greet us or direct us where to go. We encountered multiple employees but none made eye contact or asked us if we needed help. After asking the front desk for hel direct us where to go. We encountered multiple employees but none made eye contact or asked us if we needed help. After asking the front desk for help it took over 5 minutes for an employee to come and help us. The first employee was Christian. He was condescending and rude and fit the stereotypical car salesman description. Exasperated, we left the dealership and came back a couple hours later. We returned and refused to work with Christian once again and were directed to Austin who was an extremely friendly, competent, and knowledgeable individual. More

Everything was going great with my purchase until the engine light came on during the first 48 hours. I took it back to have it looked at and they said they "fixed it". Of course a couple days later the engine light came on during the first 48 hours. I took it back to have it looked at and they said they "fixed it". Of course a couple days later the engine light came back on and the rear passenger window would no roll up. I'm still under the 60 day warranty. I brought it back under 30 days. They would not cover the costs and after waiting 5 hours for them to fix it, they charged me 665.00 for repairs. I looked on the receipt and they charged me 85.00 just to read the engine light error which I brought print off's from auto zone showing the errors. Now of course after spending all that money the engine light is now back on! All dealerships are crooks! More

Austin and Jill were very helpful but not high pressure. Gave us all the time we needed to test drive all the cars we were interested in. The paperwork process was fast and painless. Overall a great experie Gave us all the time we needed to test drive all the cars we were interested in. The paperwork process was fast and painless. Overall a great experience. Thanks! More

Awesome! I came in there not knowing what to expect. Kat took complete care of me and make sure I got a great deal. I would highly recommend Kat. she also worked very hard to get a hold of the bank that was took complete care of me and make sure I got a great deal. I would highly recommend Kat. she also worked very hard to get a hold of the bank that was trying to put us on hold for a longer than needed. More

I love this place. Duane was beyond helpful and found me a great car. I was referred to this dealer from family. Now I will refer anybody to this dealer. Reasonable prices with cars, willing to bring in any a great car. I was referred to this dealer from family. Now I will refer anybody to this dealer. Reasonable prices with cars, willing to bring in any car. The customer service is through the roof. I will definitely continue going through Automotive Avenues!!! More

Great friendly and helpful service. Everyone we met at the dealership was courteous and helpful. When we got to the finance department, we were very pleased with the options available and did not feel pre the dealership was courteous and helpful. When we got to the finance department, we were very pleased with the options available and did not feel pressured or taken advantage of like at other dealerships. More

We purchased a car with Automotive Avenues in 2010 and the experience back then was the best experience we have ever had purchasing a vehicle. I didn't think it was possible, but this time it was an even the experience back then was the best experience we have ever had purchasing a vehicle. I didn't think it was possible, but this time it was an even better experience. From the time we got there to the time we left, every associate was very friendly and courteous. Thank you for our 2013 Hyundai Santa Fe. More

Duane was excellent. He was friendly and personable and answered all of my many questions to the best of his ability. He stayed late to help me with the purchase of my vehicle and I really appreciate his t answered all of my many questions to the best of his ability. He stayed late to help me with the purchase of my vehicle and I really appreciate his time. More