Automecca North End Motors Inc

Class A Service A friend of my drove all the way from Dorchester to Framingham I don't regret for a second I visited them and on top of that my agent Angie was awes A friend of my drove all the way from Dorchester to Framingham I don't regret for a second I visited them and on top of that my agent Angie was awesome and very professional through the entire process. More

Good experience My salaesperson Angie was very helpful from beginning to end. Will recommend buying a car as they are very informative and helpful. Thank you! Appreci My salaesperson Angie was very helpful from beginning to end. Will recommend buying a car as they are very informative and helpful. Thank you! Appreciated More

Best in area I recently visited Direct Auto Mall in Framingham and had a very good experience. The staff is incredibly friendly and helpful, not pushy like other c I recently visited Direct Auto Mall in Framingham and had a very good experience. The staff is incredibly friendly and helpful, not pushy like other car dealerships I have been to. I met with sales consultant Vitor Desa and he was very accommodating. I would purchase a car here. More

Derek Torres Derek is the best thing about direct auto . He was friendly and personable and fully knowledgeable about my vehicle. I hope that the other folks wh Derek is the best thing about direct auto . He was friendly and personable and fully knowledgeable about my vehicle. I hope that the other folks who work there begin to follow his example of fine customer service! Although I am giving an overall 2 star rating for the dealership, Derek is a ????? 5 star! You guys need to work on customer service with your other staff, especially your management! Teach staff to relay phone messages and when they call you leave a voice mail instead of hanging up and trying to call back. I'm busy running a hectic clinic and don't answer my phone during the day. More

Amazing service! Where should I start? After looking for the right vehicle at the right price, I finally found it here at direct auto mall. Danyelle was so helpful an Where should I start? After looking for the right vehicle at the right price, I finally found it here at direct auto mall. Danyelle was so helpful and professional that I could recommend her to any person looking to buy a vehicle. I went there after looking at so many dealer without any success. I decided to buy the van after Danyelle showed me all the others options available. I'm happy with the service that the team at direct auto mall ( especially Danyelle and Luiz ) and the car. More

Great cars Great customer service, cars are great and it good shape. Had a great experience here. The price was better then a lot of other places. Great customer service, cars are great and it good shape. Had a great experience here. The price was better then a lot of other places. More

Friendly staff, but a little disorganized. Friendly sales staff, they used the typical used car pressure to try to get us to buy as quick as possible. They were disorganized once the sale was m Friendly sales staff, they used the typical used car pressure to try to get us to buy as quick as possible. They were disorganized once the sale was made though, they were difficult to reach and did not return phone messages promptly and had a hard time getting the car ready for us on the day that they promised during the sales pitch. Ultimately they did have it ready, but it took a lot of pushing on my part. More

Friendly Dealership I highly recommend the dealer they go an extra mile to help you out!!! And I can't thank Danyelle enough she's just amazing thank you for all the mess I highly recommend the dealer they go an extra mile to help you out!!! And I can't thank Danyelle enough she's just amazing thank you for all the messages and calls I got back from you right way!!! More

Was a great experience Fernada was so nice all the time .they help me with everything .all the paper work I will recommend Direct auto mall for my friends . ?????????? Fernada was so nice all the time .they help me with everything .all the paper work I will recommend Direct auto mall for my friends . ?????????? More

Very good customer service I was looking for a used car and my friend Alex referred me to this place. I had in mind one car but in the end I couldn't make up my mind and was b I was looking for a used car and my friend Alex referred me to this place. I had in mind one car but in the end I couldn't make up my mind and was between two Mercedes. Gustavo patiently allowed me to decide and even Switching cars in he last minute. Lucky me! The end of the story is that I'm very happy with my purchase. I definitely recommend Dirext Auto Mall. More