Automaxx Of Summerville
Summerville, SC
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They will nickel, dime and penny you to death. I won't be back there again anytime soon! Crazy document fee of $590, undervalued my trade and overvalued their vehicles. My shadow will never aga I won't be back there again anytime soon! Crazy document fee of $590, undervalued my trade and overvalued their vehicles. My shadow will never again darken their doorway. But, that is just my opinion. More
If I could give negative stars, I would. They cannot be trusted. They offered to buy my truck after I gave them all the information, description, and VIN. The amount was confirmed and I drov They cannot be trusted. They offered to buy my truck after I gave them all the information, description, and VIN. The amount was confirmed and I drove 2 1/2 hours to finish the deal. When I got there, however, I was told they had made a mistake and could only offer $3K less. When I protested, the "buyer" got nasty and refused to discuss. We had to walk away. If that is how they treat sellers, I'm sure it is worse for someone trying to buy. More
The energy in the showroom during our visit was unlike any other dealership I have ever been to. Everyone was clapping and cheering, music was playing, there were two families with their dogs, it just fel any other dealership I have ever been to. Everyone was clapping and cheering, music was playing, there were two families with their dogs, it just felt so positive and inviting vs the typically uncomfortable car sales environment. They were fast, informative and transparent, I was so thankful to have had such kind people to help me through what I expected to be a difficult process. More
Our experience while we were at the dealership was generally good. Other than being a little disorganized (not knowing where the car we reserved an appointment to test drive was), everyone was friendl generally good. Other than being a little disorganized (not knowing where the car we reserved an appointment to test drive was), everyone was friendly and kept us updated. However, they lost the key fob and cut a new one while we were there and let us know they would send us the fob in the mail. After calling inquiring about it three times, and being told once that they think it was sent, we have not received it still- it has been two months. Although it was clear we were not getting as much priority as those buying more expensive cars, I still expect there to be more timeliness and follow-through regardless of that. If you say you’re going to send me the fob that YOU lost, and keep me waiting for my test drive for an hour because you couldn’t find the car or the key, I expect, at the very least, the fob in the mail. It was a good experience gone bad. More
Terri our sales lady was wonderful she took her time to work with us and went though like 8 different cars before we found the prefect fit for us. I would highly recommend this dealer and sales lady Terri work with us and went though like 8 different cars before we found the prefect fit for us. I would highly recommend this dealer and sales lady Terri made this experience a very pleasant one and so easy. Thank you also to our finance lady she made that I think the most stressfully part of buying a car a breeze. Please go see these guys for your next car. More
They have an exchange/return policy. Set pricing that is fair. And a built in pretty solid warranty! Better than most. Set pricing that is fair. And a built in pretty solid warranty! Better than most. More
Currently sitting in the truck Andre M helped me out with. He made the process very easy to follow and made sure we were content w our purchase. Overall great experience w Andre, I definitely recommend with. He made the process very easy to follow and made sure we were content w our purchase. Overall great experience w Andre, I definitely recommend going to Andre for your next car purchase ! More