Automaxx Of Summerville | Page 2

I did not buy a car there but Lanea and Jennifer, not listed here as part of the internet team were good with their response to my inquiry and answering my questions. The con was, I received a hacked or listed here as part of the internet team were good with their response to my inquiry and answering my questions. The con was, I received a hacked or a spam email with their name/ header on it so as always be careful. More

Everyone was so nice and helpful. Helped everything run smooth! Very comfortable environment to be in. Helped everything run smooth! Very comfortable environment to be in. More

They are very dishonest about the cars they sell. I would never deal with these crooks again. I got a 2015 Durango that didn’t las a year before it left me stranded. They lie about the work they do t I would never deal with these crooks again. I got a 2015 Durango that didn’t las a year before it left me stranded. They lie about the work they do to repair the vehicles before they sell them. Then did not stand behind the work. After they saw a bad review they called me and acted as if they just didn’t know about my problems. It’s a joke. More

I came in from Atlanta Georgia to the Automaxx of the Carolinas. I worked with Tabbi. She was great ! Very helpful and provided assistance navigating around Summerville regarding restaurants etc. I did n Carolinas. I worked with Tabbi. She was great ! Very helpful and provided assistance navigating around Summerville regarding restaurants etc. I did not buy there vehicle. But their customer follow up and service was good. More

We had a wonderful experience and are very thankful to Sami he was very wonderful!! Sami he was very wonderful!! More

They will nickel, dime and penny you to death. I won't be back there again anytime soon! Crazy document fee of $590, undervalued my trade and overvalued their vehicles. My shadow will never aga I won't be back there again anytime soon! Crazy document fee of $590, undervalued my trade and overvalued their vehicles. My shadow will never again darken their doorway. But, that is just my opinion. More

The team is first class and is working on accommodating my needs and helping me to get the car of my dreams! my needs and helping me to get the car of my dreams! More

If I could give negative stars, I would. They cannot be trusted. They offered to buy my truck after I gave them all the information, description, and VIN. The amount was confirmed and I drov They cannot be trusted. They offered to buy my truck after I gave them all the information, description, and VIN. The amount was confirmed and I drove 2 1/2 hours to finish the deal. When I got there, however, I was told they had made a mistake and could only offer $3K less. When I protested, the "buyer" got nasty and refused to discuss. We had to walk away. If that is how they treat sellers, I'm sure it is worse for someone trying to buy. More

The energy in the showroom during our visit was unlike any other dealership I have ever been to. Everyone was clapping and cheering, music was playing, there were two families with their dogs, it just fel any other dealership I have ever been to. Everyone was clapping and cheering, music was playing, there were two families with their dogs, it just felt so positive and inviting vs the typically uncomfortable car sales environment. They were fast, informative and transparent, I was so thankful to have had such kind people to help me through what I expected to be a difficult process. More

Our experience while we were at the dealership was generally good. Other than being a little disorganized (not knowing where the car we reserved an appointment to test drive was), everyone was friendl generally good. Other than being a little disorganized (not knowing where the car we reserved an appointment to test drive was), everyone was friendly and kept us updated. However, they lost the key fob and cut a new one while we were there and let us know they would send us the fob in the mail. After calling inquiring about it three times, and being told once that they think it was sent, we have not received it still- it has been two months. Although it was clear we were not getting as much priority as those buying more expensive cars, I still expect there to be more timeliness and follow-through regardless of that. If you say you’re going to send me the fob that YOU lost, and keep me waiting for my test drive for an hour because you couldn’t find the car or the key, I expect, at the very least, the fob in the mail. It was a good experience gone bad. More