Automaxx Of Summerville

Customer Service 101 I just wanted to thank you and your team again for setting us up for a win. My wife and I were a bit concerned about making the 3 hour drive and the e I just wanted to thank you and your team again for setting us up for a win. My wife and I were a bit concerned about making the 3 hour drive and the experience and/or truck be a bust. But I can't say enough about your customer service before, during and after our trip. Kelly, Ashley and Steven went way out of their way to check out the truck for me in advance and have it ready for me the second I pulled up to the dealership. And they did a great job helping us work the finances out - you were clear and precise, I appreciate that. I will be bragging on your store! Thanks again. Blessings! More

Great He was very polite, and well mannered. He was also willing to answer any of the questions I had about the vehicles on the lot! He was very polite, and well mannered. He was also willing to answer any of the questions I had about the vehicles on the lot! More

Great experience I had a good, hassle-free experience buying my used car here. The staff were nice, welcoming, and easy to do business with. Would definitely recommend I had a good, hassle-free experience buying my used car here. The staff were nice, welcoming, and easy to do business with. Would definitely recommend this place to anyone looking to buy a used car. More

Quick, to the point, no B.S. An Overall good experience purchasing a vehicle from Automaxx of Summerville. My salesman,Eddy, was great. The whole process was better than most othe An Overall good experience purchasing a vehicle from Automaxx of Summerville. My salesman,Eddy, was great. The whole process was better than most other dealerships. Once you've decided on a car, you deal directly with the sales managers. You don't get the runaround of talking numbers with the salesman who then has to go run everything by they're manager. They were very quick, no nonsense, the way it should be. More

Trustworthy; Comforting From the time I walked onto the dealership, I was helped 100% for what I was looking for until I drove off the lot, with my new car. The dealer was re From the time I walked onto the dealership, I was helped 100% for what I was looking for until I drove off the lot, with my new car. The dealer was respectful & very informative when & if I had any questions. He made the process quick & easy & got me out of the offices in a decent amount of time. More

Excellent and professional service from moment one! I rated this dealer 5 stars. I have bought a large number of vehicles over my life. I normally avoid dealers because they usually are a pain in my sid I rated this dealer 5 stars. I have bought a large number of vehicles over my life. I normally avoid dealers because they usually are a pain in my side, pressure you, and try to sell what they think I need. At 63 I believe I know much more than the lot lizards slithering around ready to pounce. Auto max was different. It was a pleasure from when my wife arrived, offered us help, and assisted us. Dave Clancy, our sales rep., was top drawer and professional from the moment he introduced himself. We had some minor issues that they agreed to fix. He even delivered the car to me the following day. If you other dealers would learn good old customer service, you might have a better following as does Automaxx. Great job, Dave. More

Sales Manager Lied I was searching for a used car for my family. Found what appeared to be a nice car on the Automaxx website. Scheduled a test drive and dealt with Thom I was searching for a used car for my family. Found what appeared to be a nice car on the Automaxx website. Scheduled a test drive and dealt with Thomas. The test drive was great, Thomas was helpful, and the car was decently priced. A couple of things I noticed were that it did need some touching up on the paint, and the vehicle needed new tires. This is when Thomas' manager Johnny stepped in. He offered me "dealership" pricing on tires and he would pay for the balancing and the labor. I thought that was fair enough. That is until they emailed me with the so called "dealership" pricing. The "dealership" pricing was actually HIGHER than 3 other places that I had called just as a general consumer and had gotten quotes. When I spoke with John on the telephone and called him out on it, he basically told me the price was the price and I could take his offer or leave it. His sales person lost a sale because the manager completely lied to try and make a few hundred extra dollars. I would not recommend this place unless management changes. More

David Knight WONDERFUL DAY I found a Yukon SUV sitting in the parking lot of this dealership and David Knight helped me in making sure that I was happy with that particular SUV. I found a Yukon SUV sitting in the parking lot of this dealership and David Knight helped me in making sure that I was happy with that particular SUV. He showed me several others that were on the lot just to make sure I really wanted the one I originally chose. He was very helpful . He got me the price I wanted and was very professional. I deal with a lot of different dealerships in my line of business and David went above and beyond the line of duty to make me happy. He gave me a card and it stated he was in "Internet Sales" so I don't think he HAD to even assist me but he did. Make sure to ask for David if you are looking for a vehicle . He provided me with not only a "Carfax" but NADA VALUES and Local Market values. THis dealership is a "Class-act" More

Fast and easy David knight made the deal for me and it was fast and easy. This was my first car from a dealership and it was very helpful. I would recommend David f David knight made the deal for me and it was fast and easy. This was my first car from a dealership and it was very helpful. I would recommend David from Automaxx of Summerville to anyone looking to get a new car. More

Very fast and friendly!!!! Isaac our salesman did a fantastic job getting me in the car I wanted at the price I needed. I will be buying more autos from AUTOMAXX !!!! Isaac our salesman did a fantastic job getting me in the car I wanted at the price I needed. I will be buying more autos from AUTOMAXX !!!! More