
Automaxx Of Summerville
Summerville, SC
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Relatively Painless Needed to buy a used car because of a wreck in my old one. Toney was very helpful and got me out of there quickly. I have bought two 🚗 🚗, there , bo Needed to buy a used car because of a wreck in my old one. Toney was very helpful and got me out of there quickly. I have bought two 🚗 🚗, there , both Hondas. Seem to treat everyone equally considering that I'm not in the market for an expensive car. The only thing I suggest is that if you have your heart set on something you've seen online , better check cuz they need to take the cars down as soon as they sell. But Toney was great. I think I worked with Michael Mercado. Told me I looked younger than my years. May have been flattery, but as they say " Lie to me." 😉😂 More
Straight Shooters. I've taken the plunge and purchased two vehicles recently one at a "major" national dealer and the vehicle I purchased at Automaxx. They give you the I've taken the plunge and purchased two vehicles recently one at a "major" national dealer and the vehicle I purchased at Automaxx. They give you the info you need to include comparble prices from other stores along with the CarFax so that you are making an informed decision when you purchase. I was given multiple opportunities to test drive the vehicle and the salesman who assisted me, Timothy Spann was outstanding pre and post sale, just a phone call or text away. I advise everyone considering a purchase to do your own homework, but the staff at Automaxx of Summerville, SC were most excellent. More
truck advertised not truck on lot called this dealer talked to kelly said the truck was available i drove 3 hours to get to dealer only to find the truck did not seem to be truck in ad called this dealer talked to kelly said the truck was available i drove 3 hours to get to dealer only to find the truck did not seem to be truck in ad. ad said leather the seats where cloth with paint spatters on seat and steering wheel this did not seem to be correct truck salesman said oh yea we were meaning to change ad to read right . i would not recommend anyone use this dealer seem very crooked to me More
God Send I can honestly say shopping at Automaxx was a God send and my day could not have been better. My decision to shop at Automaxx of Summerville was on t I can honestly say shopping at Automaxx was a God send and my day could not have been better. My decision to shop at Automaxx of Summerville was on the spur of the moment however, I previously had spent numerous hours shopping on line. I was greeted by a very professional and kind soul, Paul Smith. This young man was very courteous, knowledgeable, patient and very intuitive of his customer (me). The process of choosing a vehicle was not stressful nor did I feel pressured. I could not be more happy and satisfied with my Dodge Journey, (exactly what i was looking for). Low mileage, well kept, blue tooth, the right size for the right price. I have to say thank you very much Paul for your assistance in my vehicle purchase. More
Upset Customer I would never purchase a vehicle from this company ever again. I wouldn't recommend anyone to go there. If something stops working on the vehicle befo I would never purchase a vehicle from this company ever again. I wouldn't recommend anyone to go there. If something stops working on the vehicle before you even pull off the lot, they say " Oh well, its your responsibility, so you gotta fix it!!" Poor customer service!!! More
DO NOT GO HERE!! DO NOT USE Automaxx in Summerville!!! Where do I begin? We went in yesterday around 1:00 pm (2/22/2017) after seeing a vehicle we liked online. Our DO NOT USE Automaxx in Summerville!!! Where do I begin? We went in yesterday around 1:00 pm (2/22/2017) after seeing a vehicle we liked online. Our dealer showed us the vehicle, as well as a few others. We had to leave to pick up our daughter from school, but made plans to come back at 5:15 for a test drive while she was at dance lessons. We arrived for the test drive. The vehicle had been cleaned up nicely & ran well. We were all set to purchase!! We picked our daughter up from dance right around the corner & came back at approximately 6:15 pm to do the paperwork. We were assured it wouldn't take long (the first of many lies). Our dealer Eddie "forgot" to save our info in his computer, so we had to go through it all... again... with 2 hungry children. (If you've ever been around a 3 year old who missed his nap AND dinner, and a bored 7 yr old, you'll understand). So, we're done... finally about 7:45. The manager Toney Dawson comes up with the news.. "I'm sorry but your vehicle has ALREADY BEEN SOLD". What?!? How in the heck?!? Should someone not have caught that before wasting our time? Disorganization and lack of concern for others seems to be par for the course here. We left, obviously irritated, hungry, and exhausted, and with no new car. They had the nerve to ask if there was another vehicle we were interested in!! Ha!! As if we trust y'all!! Something seems fishy, and I'm still pissed. So.... my daughter emailed them with my assistance TODAY to check availability. What do you know? It's STILL AVAILABLE!!!! These people are CROOKED, and I'm so glad we didn't waste our money lining their pockets. They don't give a crap about anyone. Transcript from phone call today is in the comments. From an "already sold" vehicle nonetheless. Today (2/24/17) the vehicle is still sitting on their lot. More
Obet got me in my new car!!! I'm so happy that I came here to purchase my vehicle. The process was very quick and easy and I am very satisfied with my new car thank you Obet and I'm so happy that I came here to purchase my vehicle. The process was very quick and easy and I am very satisfied with my new car thank you Obet and the Automaxx Team!! More
rip off. if youre looking for a used car go anywhere else Some shady people Even their name "Automaxx" They want you to think they are affiliated with a reputable company "Automax" but they arent....th Some shady people Even their name "Automaxx" They want you to think they are affiliated with a reputable company "Automax" but they arent....they add that extra X to their name. They sold me a used car. Supposedly did this 72 point inspection etc. They drove it down to me, was supposed to arrive in the afternoon so I could have my mechanic check it out. They arrived at 7:30 at night. Couldnt even see it to do a visual inspection properly, he was using his cell phone to try and light it up to inspect it... Really? So during the test drive, it was pulling, he said it needed an alignment. Which should have been done. He rode with his arm on the center console so I wouldnt know that every single little bump the lid comes flying open. And it wasnt an alignment....it was front end work that needed to be done along with engine work the first week. Then it warmed up and I found out the AC was trash and needs to be replaced. The baffles/doors for the AC/heat are also messed up. The rear speakers dont even work. I could go on but you get the picture. Shame on them for being such underhanded dealing people. Shame on me for taking their work for it and not wanting them to have to drive it all the way back to S.C. I have bought a lot of cars in my life, this is hands down the worst. Even the $300 beaters I bought when I was young didnt have as much wrong with is as this. Then trying to get customer service. Good luck, once you sign on the line all of a sudden no one is available and no one returns your calls. One guys voice mail says leave a message and then promptly hangs up on you every single time. These people are rip off artists. Make it nice and shiny and dont fix anything. Even their salesman admitted to me their inspection was garbage. Turn around and find another dealer if youre looking to buy used. I wouldnt buy even new because if you have an issue you cant talk to anyone. Yep, they got me good on this one. More
Steven was great I loved working with Steven and helping to buy my new truck. It won't be the last truck I buy from him. Customer service was second to none I loved working with Steven and helping to buy my new truck. It won't be the last truck I buy from him. Customer service was second to none More
Very favorable experience No nonsense approach to buying a used pickup. I had done my homework and that was respected. I told them what I wanted and expected and they made it No nonsense approach to buying a used pickup. I had done my homework and that was respected. I told them what I wanted and expected and they made it happen, no xx. More