Automaxx Of Summerville

Review of Automaxx: I recently purchased a car from Automaxx, and my experience has been disappointing due to several issues with the vehicle that should have been addressed or disclosed during their i Automaxx, and my experience has been disappointing due to several issues with the vehicle that should have been addressed or disclosed during their inspection process. First, I discovered that the cabin filter and windshield wipers had not been replaced, which are basic maintenance items that any reputable dealership should check and update before selling a vehicle. These issues were minor but indicated a lack of thoroughness. More concerning, the oil pressure sensor had been improperly repaired with electrical tape by a previous owner. This is a critical component of the car, and such a substandard repair is unacceptable. The dealership claims they had no way of noticing this because the check engine light was not on, but a proper inspection should have revealed this issue regardless of warning lights. Selling a vehicle with a hidden and improperly repaired part feels negligent, especially since this defect was not disclosed to me at the time of purchase. While I initially trusted [Dealership Name], this experience has made me question their inspection processes and commitment to ensuring the vehicles they sell are safe and properly maintained. If you’re considering buying a car here, I highly recommend having an independent mechanic thoroughly inspect the vehicle before finalizing your purchase. More

I had the best experience I have ever had with Molly. I’ve been buying cars for over 20 years and she was by far the best sales person I have ever been around. Automaxx is definitely lucky to have her wo I’ve been buying cars for over 20 years and she was by far the best sales person I have ever been around. Automaxx is definitely lucky to have her working with them. More

Please reconsider if you are considering buying a car through AutoMaxx of the Carolinas online process.  My recent experience with this dealer is probably the worst I have ever had buying a car. If you h through AutoMaxx of the Carolinas online process.  My recent experience with this dealer is probably the worst I have ever had buying a car. If you have ever purchased from a used car dealer, you know that's saying a lot.  You will experience the run-around, multiple changes in the pricing as you go along, $1385 in dealer fees (regardless of the vehicle), and so on it goes.  I won't give you a whole spiel that's to long read, just please reconsider your decision.  There are a lot of decent car dealers out there; Automaxx is not one of them. More

I purchased a car June 2024, paid cash. The dealer recorded a lien in error on the title. I called and spoke with Ashley at dealership who was very rude and told me to fix the problem mysel The dealer recorded a lien in error on the title. I called and spoke with Ashley at dealership who was very rude and told me to fix the problem myself. I never received the title because a bank that I have no account or relationship with now has a lien listed on my title AND the title. I requested the phone number of this bank and Ashley told me to google it. I never expected such rude and discourteous treatment when I just want a clean title to my car. I understand that people make mistakes, but conducting oneself in a professional manner and correcting your mistakes is all that any customer would want to experience. One employee (Ashley) made my buying experience a truly negative one. Justin was the best salesperson to work with you could ever experience. I would have never purchased a car from them knowing I would not receive a title. More

Fast and convenient service. Late appointments available quality cars and service. Cynthia was great thanks. Late appointments available quality cars and service. Cynthia was great thanks. More

Confirmed appointment to buy and sell a car. Appointment was confirmed with car on lot. Got there no car. No explanation. No car is in transit. It's not here . What a waste of time Appointment was confirmed with car on lot. Got there no car. No explanation. No car is in transit. It's not here . What a waste of time More

I did not buy a car there but Lanea and Jennifer, not listed here as part of the internet team were good with their response to my inquiry and answering my questions. The con was, I received a hacked or listed here as part of the internet team were good with their response to my inquiry and answering my questions. The con was, I received a hacked or a spam email with their name/ header on it so as always be careful. More

Everyone was so nice and helpful. Helped everything run smooth! Very comfortable environment to be in. Helped everything run smooth! Very comfortable environment to be in. More

They are very dishonest about the cars they sell. I would never deal with these crooks again. I got a 2015 Durango that didn’t las a year before it left me stranded. They lie about the work they do t I would never deal with these crooks again. I got a 2015 Durango that didn’t las a year before it left me stranded. They lie about the work they do to repair the vehicles before they sell them. Then did not stand behind the work. After they saw a bad review they called me and acted as if they just didn’t know about my problems. It’s a joke. More

I came in from Atlanta Georgia to the Automaxx of the Carolinas. I worked with Tabbi. She was great ! Very helpful and provided assistance navigating around Summerville regarding restaurants etc. I did n Carolinas. I worked with Tabbi. She was great ! Very helpful and provided assistance navigating around Summerville regarding restaurants etc. I did not buy there vehicle. But their customer follow up and service was good. More