Automax Del City

Excellent customer care team! Starting with a early Saturday morning call from Lilian Kouri stating she had several vehicles in stock that matched our desired options we have been Starting with a early Saturday morning call from Lilian Kouri stating she had several vehicles in stock that matched our desired options we have been impressed. We were located in Enid (87 miles away) and I already had my day planned. She told me she could have 3 vehicles side by side for me to compare. While I declined initially by noon I had decided to drive to OKC for a look. On arrival we found Lilian busy with someone but she came over and introduced David Kile who was going to show us the vehicles. The one we were most interested in she had parked in the shade so it would be cooler for the test drive. David spent time with us showing several different vehicles and answering our questions. When we were ready to clearly understand the deal he took us inside and we moved quickly to the exact offer and trade-in value. When I said there would not be any papers signed that day because I wanted time to think there was disappointment for no sale but no pressure for me to buy. He gave us his card and we drove back to Enid. On our way off the lot Lilian spotted us and approached to ask us if the color had been unsatisfactory since we had originally asked for red. We told her we just needed time to think. Sunday I had time to actually review what I was doing and to evaluate the promo's being offered on the 2015 Santa Fe we were interested in. I decided that I wanted to pursue the deal. Since the dealership is closed on Sunday I emailed Lilian to state our interest and to call us as soon as she seen our email on Monday. Monday we decided to chance that the car would still be there and we and left from Enid before the dealership opened. Lilian called while we were in route and confirmed the vehicle was there and that she would have it ready. We arrived around 09:30 AM and were leaving the lot around 11:30 AM primarily because of Lilian's help but David again assisted with more demo's & explanations while Lilian gathered paperwork. On the way back in from the demo's Bill Rains (financial) greeted us at the door and asked if we were ready to do the paperwork. The total experience was customer oriented teamwork from all employees. I enjoyed the whole experience. Best yet I was happy that we had beat the expiration of the promo's over the 4th of July. Our thanks to Jerry (Sales manager) and the entire team that assisted us through the weekend. More

Very pleasant in a very relaxed atmosphere The atmosphere was conducive for talking about choice, discussing wants and finalizing business transaction! Because of the professionalism without h The atmosphere was conducive for talking about choice, discussing wants and finalizing business transaction! Because of the professionalism without high sales pitch, we will highly recommend this dealership, especially those we worked with. More

Prompt service without a scheduled appointment I did not have a scheduled appointment for service on my Genesis but the service department worked me in and I was on the road in less than an hour. I did not have a scheduled appointment for service on my Genesis but the service department worked me in and I was on the road in less than an hour. Very friendly and courteous as well. More

The right way to buy a car I'm a previous buyer of a Genesis from Automax and when I decided to buy the new model it was a few quick phone calls to Jerry to confirm model/color I'm a previous buyer of a Genesis from Automax and when I decided to buy the new model it was a few quick phone calls to Jerry to confirm model/color and get a firm price. They had to bring the car in from TX, but did so same day and I picked it up that night. When I arrived, I met Ken who handled the transaction and I was in and out of the dealership in 30 minutes with my new car. More

Easiest buying experience on a new car ever After doing some research on truecar and others I knew what I was willing to pay on several different Elantras. Salesman wrote down a price. I expla After doing some research on truecar and others I knew what I was willing to pay on several different Elantras. Salesman wrote down a price. I explained that I had a lower price in mind and that I didn't want to haggle. I gave them my bottom-line price. They agreed and the deal was done. Easiest buying experience on a new car ever. More

Best car buying experience Thanks again for everything. It was a pleasure doing business with you guys. We will return for our services and the next cars. Thanks again Thanks again for everything. It was a pleasure doing business with you guys. We will return for our services and the next cars. Thanks again More

A good car buying experience My wife and I went to Automax with a specific car model in mind, and a specific budget, upon our pulling into their parking lot a sales rep greeted us My wife and I went to Automax with a specific car model in mind, and a specific budget, upon our pulling into their parking lot a sales rep greeted us, walked us inside, showed us not only the model we were thinking of, but the least expensive version of that model, and the Automax team accepted a payment plan that we could manage. More

visit I was very impressed with the courtesy of staff and trying to satisfy my requirements for a new car. My salesman Rodney Hawkins was very patient and I was very impressed with the courtesy of staff and trying to satisfy my requirements for a new car. My salesman Rodney Hawkins was very patient and hedlpful. More

Awesome customer service I had the pleasure of dealing with helpfull knowledgeable staff at the dealership I knew exactly what car I wanted they had it ready to go when I go I had the pleasure of dealing with helpfull knowledgeable staff at the dealership I knew exactly what car I wanted they had it ready to go when I got there .Financing was simple and hassle free. Thank you to everyone that helped me that day. More

Wonderful customer service Did everything just the way I wanted it in the right order ! Gave me the car I love and made me leave with a smile on my face . Did everything just the way I wanted it in the right order ! Gave me the car I love and made me leave with a smile on my face . More