Automax Del City
Del City, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,267 reviews
Poor Service Work I took my Hyundai Santa Fe that I purchased at that location about a year and a half ago for a standard oil change. Once I got home, there was a large I took my Hyundai Santa Fe that I purchased at that location about a year and a half ago for a standard oil change. Once I got home, there was a large oil puddle in my drive way, they forgot to tighten the oil drain plug. I called to have them fix it, which they did and offered me two free oil changes. I recently took them up on that and had them align my tires and rotate them as well. Three of the five lugs on the front right tire were loosened with my hand, two of the five were loosened with my hand on the driver side. I hand tightened them down to drive it back to the store to have it fixed. Danny, the general manager was extremely helpful providing me with a loaner for the night since the service department was closed. The following morning Kendall from the service department called saying my car was ready for pick up and they offered a $40 refund for the issues with the car back onto the card they had swiped, they claimed they had all my account info and didn't need my card for that transaction. I waited approximately a week and called them to check on the refund because there was no deposit. I talked with Kendall from services and Jay the service manager about my refund, which I was then informed "It was an in store credit, and frankly a good will gesture since I received the service I requested". When asked for a corporate number or higher manager I was told by Jay that "he was it and that he did not have to provide that to me, and it was up to me to use that in store credit if I came back or not". Quote from one of their employees " I am embarressed to work for a company who's quality of work put your family's lives in danger." The sales department at this establishment was quite an exceptional experience, however being a single mother and active military member, I would not trust anyone from there service department to work on mine or anyone's car for that matter. There are better car service places in Del City/Mid West City, please look around before taking your vehicle here. So far I've had a 2 of 2 horrible and dangerous experience, it's not worth dealing with their poor customer service to remedy their mistakes. More
Tucson trade-in Received a call that dealer was interested in taking my 2012 Tucson In trade for a 2014. Went in at 8PM and by 10PM we had a new Tucson with everythin Received a call that dealer was interested in taking my 2012 Tucson In trade for a 2014. Went in at 8PM and by 10PM we had a new Tucson with everything we wanted on it. They stuck to every promise they made. Will deal with them again. More
Friendly I have been dealing with Lillian now for about 6 yrs. She is always very friendly and very helpful. She tries and gets the best deal for me. I would r I have been dealing with Lillian now for about 6 yrs. She is always very friendly and very helpful. She tries and gets the best deal for me. I would recommend her to my friends. More
GREATEST CAR BUYING EXPERIENCE EVER! Back on 4/3/2014, my wife and I went to trade in our 2013 Elantra for a 2014 Elantra. AutoMax Hyundai-Del City had sent us a letter offering us a gre Back on 4/3/2014, my wife and I went to trade in our 2013 Elantra for a 2014 Elantra. AutoMax Hyundai-Del City had sent us a letter offering us a great deal on a swap. They (AutoMax Hyundai-Del City) lived up to their letter offer. When we arrived, Barbara Burch was immediately there to greet us and she was kind and professional. Barbara took us over to Lillian O'Kouri, our personal salesperson. Lillian O'Kouri was absolutely the best: courteous, very professional, yet sweet and very personable She was not pushy and she listened to our specifics and our situation. She made us feel at home, and very welcome. She was attentive, showed us several options and she went out of her way to get us the best deal possible. Lillian was just terrific! She got us an outstanding deal and hooked us up with an upgraded 2014 Elantra. We were so happy with her, that the next day we returned and bought another car (a new 2013 Santa Fe). (Lillian and Danny Haithcock and Abe Baltrush worked together to get us an outstanding deal on that, too.) Next, we went to James "Abe" Baltrush, who handled the financing arrangements, and he went out of his way help us, too. He searched quickly and got us the best deal on a great rate and made the whole financing situation seemless and painless. He is kind, courteous, professional and has a great sense of humor. The whole team though, at AutoMax Hyundai-Del City, were wonderful to be around. They are truly super people. While Lillian was working on our numbers, the whole AutoMax Hyundai-Del City team was making sure we were comfortable, and they offered us refreshments and made us feel at home. Finally, we talked to the Sales Manager, Danny Haithcock, who hooked us up with free window tinting and some free oil changes. He was polite, personable and professional and you could tell he really wanted us to get a great deal. The whole experience at AutoMax Hyundai-Del City was fantastic. It was the greatest sale experience we had ever encountered. Lillian O'Kouri, Danny Haithcock, Abe Baltrush and Barbara Burch were the very definition of great customer service. I can't stress enough how impressed I was by AutoMax Hyundai-Del City as a whole, and specifically Lillian O'Kouri We will definitely be returning to AutoMax Hyundai-Del City in the future for all our auto needs; and we will tell all of our friends, military or otherwise, that if they want a great deal on a car, you need to go see Lillian O'Kouri at AutoMax Hyundai-Del City in Del City! More
Great Sales Person! I have always bought my cars at Joe Cooper Ford Midwest City, but the last experience was so terrible and I told them I would never deal with them aga I have always bought my cars at Joe Cooper Ford Midwest City, but the last experience was so terrible and I told them I would never deal with them again. So, I looked around on the internet and found a car I wanted at Hyundai Del City. I was put in touch with a lady named LIllian. Lilian was the best sales person I have ever dealt with! She worked very hard at getting us what we wanted. She never pushed us to look at anything we didn't request or out of our price range. The financing went pretty quick as well. I would definitely go back just because she did such an awesome job! Lillian is truly a genuine car sales lady, I highly recommend her. More
Great Experience We had the best experience at AutoMax. They were friendly, helpful, and got us into the car we wanted at a great price. They went above and beyond, wh We had the best experience at AutoMax. They were friendly, helpful, and got us into the car we wanted at a great price. They went above and beyond, what they had to do. I would recommend them to anyone looking for a car. We will be repeat customers!! More
had a very good experience there. had been to other dealerships and didnt enjoy it very much,but the people at automax did there best to make us comfortable and make the car buying experience smooth an dealerships and didnt enjoy it very much,but the people at automax did there best to make us comfortable and make the car buying experience smooth and easy. friendly people and no hassle wins my vote every time.. More
Friendly and Professional Great staff who helped me find the perfect new car AND helped me get the best deal! I will definitely buy my next car here. Great staff who helped me find the perfect new car AND helped me get the best deal! I will definitely buy my next car here. More
This dealership is awesome! I dealt with two people the entire time (Barbara and Lillian) I did not get thrown around. Barbara is so awesome she was extremely helpful from the first time I inquired about a entire time (Barbara and Lillian) I did not get thrown around. Barbara is so awesome she was extremely helpful from the first time I inquired about a car online. I live in Texas so in order for me to fly to Oklahoma to purchase a vehicle I made sure I could trust this place. I mean like for weeks I bugged them asking questions and changing my mind, they were patient and understanding. If I wasn't satisfied with a car and price, they went and found me the car that fit me and my budget! When I got to Oklahoma Barbara picked me up from the airport. Come to find out she isn't a sales person she's an assistant! I would've never known because I was asking her questions all the time and she'd go get answers and respond quickly. Lillian was helpful and explained pricing to me and how the financing worked. They were all concerned about MY needs. When I got to the dealership Lillian thanked me for the trust I put in them to fly there and purchase a car. Even employees that I never talked to we're telling me thanks and have a safe trip back because they were all a team at this place! After my purchase Barbara e-mailed me half way through my trip to check on how it was going and it just felt so good. Typically once you finalize a sale they don't care about you but Del City Hyundai really went above and beyond for me and I'm in another state! I do not regret going here and I am very pleased. I have not doubt that I'll be getting my next car here in a few years, thanks! :) More
Gave me best price out of all Hyundai dealers in Oklahoma City and Lawton. Friendly, no BS service. Will recommend to anyone interested in a Hyundai. City and Lawton. Friendly, no BS service. Will recommend to anyone interested in a Hyundai. More










