Automax Atlanta

Wonderful experience Lakeem was a wonderful sales person and very professional. He really did work with me in buying my lexus to make sure everything was set up the way I Lakeem was a wonderful sales person and very professional. He really did work with me in buying my lexus to make sure everything was set up the way I needed it to be. He was not pushy at all which is the problem that I have with most dealerships. He wanted to make sure I had what I wanted and needed. Thanks Lakeem! I wish there were more sales people like you! More

Service was horrible could've been better didn't even give the car a oil change lied to my face would never buy another car even give the car a oil change lied to my face would never buy another car More

I bought an Acura TL from Omar at Automax Atlanta. I purchased the car out of state and had the car delivered. The pictures online showed that the car was in excellent condition. I asked Omar if there purchased the car out of state and had the car delivered. The pictures online showed that the car was in excellent condition. I asked Omar if there was anything wrong with it to verify it's condition. The car had 1 yr left on the factory warranty, so I had some peace of mind. When the car arrived I noticed that there were a lot of minor issues wrong with it: Driver's side rear seat panel broken Floormats (promised that these would come with car. When Omar sent me the floormats the driver's side was missing) Oil Change & Filter (You'd expect a dealer to take care of this when selling a car) Front License Plate Bracket (required in my state) Check Engine Light on Airbag Light on Tire pressure Light on Both Factory Keys were dead (had to replace batteries). I would NOT recommend this dealer. All of these issues combined with poor customer service have made this purchase very difficult. I have purchased many cars from out of state dealers with no issues, the transactions were pretty seamless. But this purchase is by far the worst experience. More

Before I bought my car the dealer agreed to fix a few minor issues and I was told it would be ready the next day. It was not. After several attempts to get my car, I learned that the alternator needed to minor issues and I was told it would be ready the next day. It was not. After several attempts to get my car, I learned that the alternator needed to be replaced, which the dealership replaced at their very shady mechanic. Why these things were not checked before the car was put up for sale, I don’t know. Later that week I was told the car was ready to be picked up. Again, I went to their shady mechanic and the car would not start. One of the employees tried to start the car and it started after 2 attempts. She told me that I would have to crank up the car twice to get it started, as if this is acceptable. I told them to keep the car and check it again. The next day I was told it was fine and to come get it from the dealership. I asked Omar (General Manager) and Kim (sales) why the car wouldn’t start and they both they both hung up on me. They either refused to tell me why or had no answers for me. The entire week I was barely contacted about my car, as promised. I had to call the dealership and several people multiple times every day before I could get answers. I was told several things by an employee, Kim, that were not true. I was beginning to believe that she was purposely lying to me and later realized that she is just incompetent at her job, knows very little about cars, and would tell me things just to appease me/shut me up. The customer service is horrible. They are extremely unprofessional, and obviously don’t know what they are doing. They refused to give me the owner’s information because they knew I would contact them to complain. The only good thing about Automax is a sales associate named Tameka. She was very accommodating, polite, and professional. Omar and Kim made her do their dirty work when they did not want to deal with me. Don’t waste your time or energy with Automax Atlanta. Even if you find a car for a good price you’ll end up paying for It with time, energy, and stress. More

Great place to buy are car!! Pleasant courteous and a Great place to buy are car!! Pleasant courteous and a great selection of quality vehicles to choose from! I will recommend to all - Kimberley, Tem Great place to buy are car!! Pleasant courteous and a great selection of quality vehicles to choose from! I will recommend to all - Kimberley, Temeka and the entire staff at AutoMax are the Best!! More