Automax Atlanta
Lilburn, GA
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First Time I Bought a Car and Left in a Good Mood After looking at AutoTrader.com it appeared Automax had two or three cars I was interested in taking a look at along with taking a test drive. They p After looking at AutoTrader.com it appeared Automax had two or three cars I was interested in taking a look at along with taking a test drive. They provided numerous photos of the exterior and interior of the cars on the web site which helped narrow down which cars I was interested in prior to driving 50 miles to take a look at the cars. When I called to see if the cars were still available I asked to talk to Stanley based on reviews I read about him provided by other car buyers. When I arrived at the dealership Stanley told me there were three cars I might want to look at but he mentioned one in particular as it had lower mileage, had more leg room not to mention it looked like new even though it was a 2011 Infinity convertable. We went for a test drive I liked the car and told him what I thought the car was worth factoring in my trade. Stanley went to bat for me and we were able to work out a deal in about 15 minutes. I also qualified for 1.9% finacing which I thought was terrific. I'd recommend working with Stanley as he is knowledgeable, fair and customer oriented. All in all it was the first time I bought a car where I left in a good mood. More
Upfront and Painless Buying Experience With all the horror stories around used car shopping, Automax was a wonderful surprise. They weren't pushy and answered all questions honestly to hel With all the horror stories around used car shopping, Automax was a wonderful surprise. They weren't pushy and answered all questions honestly to help me reach a decision on a purchase. During the price and terms negotiation they were reasonable and met me halfway around my concerns. Stanley Lalani provided excellent customer service throughout the process. Every used car has its issues, and Stanley was honest and upfront at all times with my questions. He went out of his way to help me get the vehicle inspected and to make sure it was the right purchase for me. I hope to see them grow their business over the coming years - we need more honest and straightforward dealerships like Automax here in Atlanta! More
Found It ! Had a hard time finding the right color combination we wanted . FOUND IT AT AUTOMAX LILBURN . They had more selection then the Lexus . Friendly fol Had a hard time finding the right color combination we wanted . FOUND IT AT AUTOMAX LILBURN . They had more selection then the Lexus . Friendly folks ,easy to work with, Thanks guys . More
sold me a car without EMISSION!! Title says it all... took a month to fix it n returned wit scratches on the fenders worst dealership experience... Started dealin with lakeem with is Title says it all... took a month to fix it n returned wit scratches on the fenders worst dealership experience... Started dealin with lakeem with is an alright guy till i ended up with omar which made remarks of his co-worker about him a lier and to not believe lakeem,,,? What kind o f sales manager says that about his co worker... took nearly a month to fix it and a door that still isnt fixed to this day.. left me with 11miles to E after i had to go pick my truck up near gwinnett fair grounds.. the truck had sign that had been used for regular drives with trash inside.. and unbelievably they still asked why i wrote such a bad review. NOT PROFESIONAL AT ALL.. I regret buying here do not buy here save yourself the trouble... More
All around GREAT experience!! I had the most pleasant experience with Automax Atlanta. I had been working with Stanley (via telephone) for several weeks on a car I really wanted t I had the most pleasant experience with Automax Atlanta. I had been working with Stanley (via telephone) for several weeks on a car I really wanted to purchase. Stanley was wonderful to work with. Very knowledgeable about Lexus (which was what I wanted to purchase), friendly, caring and honest. Stanley is an excellent sales person but more importantly he listened to what I wanted and never tried to put me in another car besides the one I wanted from the beginning. After we made an agreement I then worked with Omar who is also awesome! These people are kind, trustworthy and honest. I'm a single woman so the trustworthy and honesty are very important to me. They noticed that the car I was purchasing really needed newer tires for safety reasons. This impressed me because they cared. It get's better. Once they were putting the tires on the car they noticed that the brake pads really needed changing. Instead of doing what most dealerships would have done, which would be to say nothing and let me be on my way, they replaced the brake pads for me. Omar literally went to the auto parts store, purchased the pads and then they installed. This spoke volumes to me about the care and character of this business. When I am ready to purchase again I will definitely return to Automax for future purchases. I absolutely recommend this dealership!!!! More
Very friendly, easy to talk to, great experience Went to Automax Atlanta at the end of a long frustrating day of used car shopping, not intending to spend much time. Salesman Alex was very easy to t Went to Automax Atlanta at the end of a long frustrating day of used car shopping, not intending to spend much time. Salesman Alex was very easy to talk to, he listened to what we wanted and showed us 5 or 6 cars that would fit our needs. He addressed every concern we had, got us into the right car, and made the application process easy. He even gave my daughter some cookies to tide her over while we talked. Then Sales Manager Omar took over and we had a great time closing the deal--very engaging and fun to deal with. They have great cars, a cut above typical used car dealers. It really is a family-owned business, and I believe we got a good deal and I would definitely go back for another car. Highly recommend. More
Great selection! Excellent customer service! Lakeem was my sales associate, he was very helpful and patient with me, as I was very indecisive regarding the color of the two cars that I had narro Lakeem was my sales associate, he was very helpful and patient with me, as I was very indecisive regarding the color of the two cars that I had narrowed down my choice to. I spent two days and hours and hours going back and forth with my decision. . Then the experience elevated, I was in the sales manager, Omar's office and had decided on the black Lexus but he could tell that my heart was still with the red Lexus. He said that he wanted to make sure that I was happy. He offered to allow me to purchase the red Lexus and gave me until Monday morning to change my mind. He said if I had a change of heart he would change the purchase agreement and allow me to buy the black one. Thanks for all of your help. More
quality cars I went to various dealerships specifically looking for a Honda Odyssey. The cars here are well taken care of and Omar was very helpful. Thanks! I went to various dealerships specifically looking for a Honda Odyssey. The cars here are well taken care of and Omar was very helpful. Thanks! More
Very happy and satisfied I am happy with purchased from Automax. They have great selection of car, and the prices are lower comparing to other dealership. The people are ver I am happy with purchased from Automax. They have great selection of car, and the prices are lower comparing to other dealership. The people are very nice to deal with. More
Unprofessional / DO NOT RECOMMEND The price was good. I was promised things by Lakeem that was not delivered. Lakeem is very unprofessional and was not truthful about several things. The price was good. I was promised things by Lakeem that was not delivered. Lakeem is very unprofessional and was not truthful about several things. More