Automax Atlanta
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 550 reviews
All around GREAT experience!! I had the most pleasant experience with Automax Atlanta. I had been working with Stanley (via telephone) for several weeks on a car I really wanted t I had the most pleasant experience with Automax Atlanta. I had been working with Stanley (via telephone) for several weeks on a car I really wanted to purchase. Stanley was wonderful to work with. Very knowledgeable about Lexus (which was what I wanted to purchase), friendly, caring and honest. Stanley is an excellent sales person but more importantly he listened to what I wanted and never tried to put me in another car besides the one I wanted from the beginning. After we made an agreement I then worked with Omar who is also awesome! These people are kind, trustworthy and honest. I'm a single woman so the trustworthy and honesty are very important to me. They noticed that the car I was purchasing really needed newer tires for safety reasons. This impressed me because they cared. It get's better. Once they were putting the tires on the car they noticed that the brake pads really needed changing. Instead of doing what most dealerships would have done, which would be to say nothing and let me be on my way, they replaced the brake pads for me. Omar literally went to the auto parts store, purchased the pads and then they installed. This spoke volumes to me about the care and character of this business. When I am ready to purchase again I will definitely return to Automax for future purchases. I absolutely recommend this dealership!!!! More
Very friendly, easy to talk to, great experience Went to Automax Atlanta at the end of a long frustrating day of used car shopping, not intending to spend much time. Salesman Alex was very easy to t Went to Automax Atlanta at the end of a long frustrating day of used car shopping, not intending to spend much time. Salesman Alex was very easy to talk to, he listened to what we wanted and showed us 5 or 6 cars that would fit our needs. He addressed every concern we had, got us into the right car, and made the application process easy. He even gave my daughter some cookies to tide her over while we talked. Then Sales Manager Omar took over and we had a great time closing the deal--very engaging and fun to deal with. They have great cars, a cut above typical used car dealers. It really is a family-owned business, and I believe we got a good deal and I would definitely go back for another car. Highly recommend. More
Great selection! Excellent customer service! Lakeem was my sales associate, he was very helpful and patient with me, as I was very indecisive regarding the color of the two cars that I had narro Lakeem was my sales associate, he was very helpful and patient with me, as I was very indecisive regarding the color of the two cars that I had narrowed down my choice to. I spent two days and hours and hours going back and forth with my decision. . Then the experience elevated, I was in the sales manager, Omar's office and had decided on the black Lexus but he could tell that my heart was still with the red Lexus. He said that he wanted to make sure that I was happy. He offered to allow me to purchase the red Lexus and gave me until Monday morning to change my mind. He said if I had a change of heart he would change the purchase agreement and allow me to buy the black one. Thanks for all of your help. More
quality cars I went to various dealerships specifically looking for a Honda Odyssey. The cars here are well taken care of and Omar was very helpful. Thanks! I went to various dealerships specifically looking for a Honda Odyssey. The cars here are well taken care of and Omar was very helpful. Thanks! More
Very happy and satisfied I am happy with purchased from Automax. They have great selection of car, and the prices are lower comparing to other dealership. The people are ver I am happy with purchased from Automax. They have great selection of car, and the prices are lower comparing to other dealership. The people are very nice to deal with. More
Unprofessional / DO NOT RECOMMEND The price was good. I was promised things by Lakeem that was not delivered. Lakeem is very unprofessional and was not truthful about several things. The price was good. I was promised things by Lakeem that was not delivered. Lakeem is very unprofessional and was not truthful about several things. More
Thanks Alex Alex was pleasant and provided great customer service. He was patient and kind and was able to work with out needs and wants. We left satisfied. Alex was pleasant and provided great customer service. He was patient and kind and was able to work with out needs and wants. We left satisfied. More
First Experience We visited AUTOMAX ATLANTA today and decided to purchase a vehicle. This is very rare because we usually do not make our decisions for major purchases We visited AUTOMAX ATLANTA today and decided to purchase a vehicle. This is very rare because we usually do not make our decisions for major purchases having visited a location one time. However, we knew what we wanted and the sales representatives were extremely flexible in working with our specifications. More
Outstanding! Outstanding! Outstanding!!! I wanted to share my experience with you during my visit with Automax Atlanta. It started when I visited them to look at a 2011 Lexus ES 350. The car I wanted to share my experience with you during my visit with Automax Atlanta. It started when I visited them to look at a 2011 Lexus ES 350. The car was very nice but there was also was one available at Atlanta Luxury Motors that I was also interested in so I decided to drive there after I left Automax Atlanta. When I arrived at ALM, the car was not nearly what I saw online. There was damage to the rear bumper and the right mirror was damaged as well. ALM also was selling this car as is- no warranty. Unbelievable!!!. So I drove back to Automax Atlanta and spoke to Lakeem about the Lexus and from there I test drove it. The car was amazing!!! What I like about Automax was that they take really good care of their cars and they was selling the car with the warranty from Lexus still available. The staff was super friendly from salesman Lakeem to sales manager Omar. Anna, the finance manager, work out an outstanding deal for me that i couldn't believe. They were real down to earth people who made me feel real comfortable during the process. For anyone who not sure where to visit for your car buying experience, please visit Automax Atlanta. They will make sure you are satisfied and riding in style!!!! More
Great Service Alex was a great salesman. He helped us in any way possible to get the best deal. Anna with financing really helped us a lot. We were very satisfied w Alex was a great salesman. He helped us in any way possible to get the best deal. Anna with financing really helped us a lot. We were very satisfied with everything. More