
Automax Atlanta
Lilburn, GA
Filter Reviews by Keyword
By Type
Showing 555 reviews
No Integrity. Does not stand by their word. I first visited Automax Atlanta on Wednesday, March 7 to look at several of the Honda Accords for my daughter. I returned again on Saturday March 10 w I first visited Automax Atlanta on Wednesday, March 7 to look at several of the Honda Accords for my daughter. I returned again on Saturday March 10 with my daughter with me this time- we had narrowed our search down to 3 cars on this lot. After considerable time spent going over these cars, we decided on a Honda Accord Sport SE. After agreeing on a price, I informed them that we would be paying for the car in cash and would need to wait until the banks were open on Monday. The General Sales Manager assured us that this would be no problem, that we did not even need to put money down that he would the hold the car for us until then. He did ask us that we fill out all of the paperwork, even down to signing the title in my daughters name to show that we were committed. We did so. When we returned to the dealership on Monday, March 12, to pick up our car only to find out through the sales manager that they had sold it for more money than we agreed on. His response was "That's just business". He could have cared less. He could have called to let us know he had already sold the car, but instead he let us drive all the way there after taking a half day off from work. AND THEN he told us to leave his business and get out, like we had done something wrong. GLADLY WE LEFT! There are no amount of words I can put in this review to describe how dissatisfied I am with this dealership. I would never recommend it to anyone. This dealership has no integrity and they do not stand by their word. WOULD NOT BUY A CAR FROM HERE IF THEY WERE BUY ONE GET ONE FREE. Buyers please beware. I hope this helps any potential buyers. Anxious to see how he tries to spin this like it didn't happen. More
Great service and they were very helpful. Nelson was awesome. He helped me a lot to find the right car for me and gave me a good deal. I would recommend everyone to come here. Nelson was awesome. He helped me a lot to find the right car for me and gave me a good deal. I would recommend everyone to come here. More
Great customer service My sales representative was great help me find what i was looking for and was not pushing to buy something I did not wanted to buy. He help me get a g My sales representative was great help me find what i was looking for and was not pushing to buy something I did not wanted to buy. He help me get a great deal and would return again on my next used car. More
I had a great first car buying experience with AutoMax I recently purchased a 2012 Toyota at this dealership with the help of salesman Nelson Carbo. He handled my business with such professionalism and was I recently purchased a 2012 Toyota at this dealership with the help of salesman Nelson Carbo. He handled my business with such professionalism and was with me throughout the whole process. He made sure the vehicle met my standards. This was my first time buying a vehicle and I am more than satisfied with the purchase. More
It was a process, but in the end I was happy. Overall I was statisfied with my experience. I needed to buy a car and I wanted it at an affordable price. Automax gave me exactly what I needed. They Overall I was statisfied with my experience. I needed to buy a car and I wanted it at an affordable price. Automax gave me exactly what I needed. They met me where I was and made sure I let with my dream car. They have the best prices in Atlanta and a staff that makes spending the money a whole lot easier. More
Easy smooth transaction with entire team. Overall experience much better than first anticipated based on drive by appearance of car lot. Sales associates Nelson and Sam were both attentive to Overall experience much better than first anticipated based on drive by appearance of car lot. Sales associates Nelson and Sam were both attentive to our needs. Will recommend in the future. More
Introduction to close of sale, Nelson is a true professional Nelson, thank you for the quick assistance in making our purchase a pleasant experience. Next time it will be a visit with my daughter for her vehicl Nelson, thank you for the quick assistance in making our purchase a pleasant experience. Next time it will be a visit with my daughter for her vehicle purchase with you. More
Buyer Beware! Quadruple check before you buy! Automax Atlanta will say they will take care of you if you have any issues after the deal is done… for about 30 days. However, they will not actually Automax Atlanta will say they will take care of you if you have any issues after the deal is done… for about 30 days. However, they will not actually take any action during those 30 days. After 30 days is up, they will stop saying they will work with you and suggest you find a lawyer if you have issues with the vehicle you purchased. I bought a truck for $34,000 and the estimated cost to correct the issues with the truck (which were unknown to me prior to the purchase) have now come to over $15,000. I am now seeking a lawyer. More
Just Awesome Everyone here is so nice and helpful! This will always be my first choice to buy a vehicle! Jordan was great and knowledgeable! Alek also took very gr Everyone here is so nice and helpful! This will always be my first choice to buy a vehicle! Jordan was great and knowledgeable! Alek also took very great care of us! We found exactly what we were looking for at a great price! Overall we had a great experience! More
Awesome Experience Jordan went above and beyond to make sure we were happy. We came to dealership to look at certain vehicle. After we arrived wee were amazed how many v Jordan went above and beyond to make sure we were happy. We came to dealership to look at certain vehicle. After we arrived wee were amazed how many vehicles they had. He took his time with us and showed us all the vehicles we wanted to see. At the end he made us a deal we couldn’t refuse. If you are in the neighborhood for a vehicle go see Jordan at Automax. More