Autoland Chrysler Dodge Jeep

This is the second appointment I had to make to fix the Chrysler Pacifica Hybrid battery's potential fire risk. Pros: Service staff, esp. the manager, Mr. Stanley, was professional, polite and friendly. Chrysler Pacifica Hybrid battery's potential fire risk. Pros: Service staff, esp. the manager, Mr. Stanley, was professional, polite and friendly. Cons: 1. Nobody answered the phone call though we had tried so many times. 2. It took too long to fix the recall 3. Though we were offered a loaner, which burnt way more gas than my Pacifica Hybrid, 4 days of gas cost of $25.00 vs Pacifica cost of about $5.00. There should be a refund of $25.00 extra cost of gas we paid for. More

Don’t believe paying credit card usage rates to customers is appropriate way to conduct business. is appropriate way to conduct business. More

I really hate the whole experience of buying a car, especially with these high rates at this time. But the salesman who helped me named Walter was the best salesman I've ever dealt with. I highly recom especially with these high rates at this time. But the salesman who helped me named Walter was the best salesman I've ever dealt with. I highly recommend Walter if you go to Autoland Jeep, Chrysler, Dodge More

The Staff on my recent visit were exceptional. The two ladies that I dealt with are knowledgeable and had all the answers to my questions. Great job The two ladies that I dealt with are knowledgeable and had all the answers to my questions. Great job More

Juan is a great service manager and ensured my car was serviced at the highest level before returning it. I would definitely recommend his department to anyone! serviced at the highest level before returning it. I would definitely recommend his department to anyone! More

Angelina is the best. She is incredibly thorough, knowledgeable, and helpful. Juan was also a delight, both are very hard working and ensured my car was ready when I neede She is incredibly thorough, knowledgeable, and helpful. Juan was also a delight, both are very hard working and ensured my car was ready when I needed it More

Super empathetic, highly professional and extremely friendly. Just a few reason on why my visit was exceptional at this dealership. Juan is the man and runs a tight ship. He was able to take in my tow friendly. Just a few reason on why my visit was exceptional at this dealership. Juan is the man and runs a tight ship. He was able to take in my tow in, diagnose the issue, give me a loaner and have my vehicle back to me fixed in a week. Huge shout to the service team there. The techs were knowledgeable and the receptionist was super friendly and thorough with the loaner process. Would definitely recommend this place to family and friends. And I’m definitely coming back for all future service visits. More

I was there for an oil change. Great work, time management, and great customer service. Great work, time management, and great customer service. More

My car had to be towed into the Service Dept. Juan was awesome!!! I had bought it recently but it is a 2018 Jeep Compass. The Jeep had many, many things wrong with it but hopefully that’s behind Juan was awesome!!! I had bought it recently but it is a 2018 Jeep Compass. The Jeep had many, many things wrong with it but hopefully that’s behind me now. Please note I did not buy the car from them. I bought from a used car dealership in Garwood. It should have NEVER been sold to me with all these dangerous problems. More