Autoland Chrysler Dodge Jeep

Gather 'round the campfire and I will tell you about my experience with Autoland service dept., which is hopeless, hapless, and helpless. Worse, they are vindictive, petty, and just plain sad. First, let m experience with Autoland service dept., which is hopeless, hapless, and helpless. Worse, they are vindictive, petty, and just plain sad. First, let me say that I'm not the type of person who makes the effort to leave a negative review. To motivate me to do so means you have left such a negative impression that I feel compelled to take time out of my busy day to warn others. A year or two ago, I left them a negative review for another failed attempt at fixing an issue with my wife's $60k Jeep. Multiple visits to fix a loud squealing noise that they'd tell us they can't hear, but is plainly there for anyone with functional hearing to do so. Almost immediately, we were contacted by the dealership, not because they were ashamed of not fixing the issue or to make it right. No, this was to complain to me for leaving a negative review! We came to a point of moving forward and we've been there since for basic service--still can't fix the squeal, mind you. Today, my wife shows up for a scheduled oil change. At the service desk, she was informed that Autoland is refusing her service, because of the year(s) old negative review! Meanwhile, we've been there several times since! The sheer stupidity, gall and lack of savvy a business has to have to think that's a viable strategy for treating customers is mind blowing! I guess it didn't occur to Autoland that their terrible behavior would result in yet ANOTHER NEGATIVE review. They've done us a favor. It's not as if there aren't 400 other Jeep dealers within driving distance. I wouldn't go back to Autoland if someone else offered to pay the bill. Steer well clear of this place! More

Walter was a great salesman he explained everything about the car and paperwork. Great job the car and paperwork. Great job More

Great quick service and it was done the same day. The communication was great as well. The communication was great as well. More

My service rep, Angelina, once again made the visit convenient and productive. All this even though the facility lost power for most of the morning. convenient and productive. All this even though the facility lost power for most of the morning. More

My service rep. was Knolan LaTouche, he did a wonderful job in keeping me updadted. was Knolan LaTouche, he did a wonderful job in keeping me updadted. More

Quick and prompt service, courteous service person, clean service waiting area. I would recommend autoland for servicing my vehicle service waiting area. I would recommend autoland for servicing my vehicle More

Excellent Service no regrets at all will be coming back again and will be referring to friends again and will be referring to friends More

Great work on my truck and great service from Angelina…. Kept me informed the whole tome Kept me informed the whole tome More

Professional friendly service—Nolan provided information needed to make informed decisions about tire purchases. He also made sure I had transportation to and from my home. needed to make informed decisions about tire purchases. He also made sure I had transportation to and from my home. More

Mr. Joseph representative and Mr. Stan shop manager , were very professional very knowledgeable on helping me out with my problem with my truck. I highly recommend professionalism They auto dealership n were very professional very knowledgeable on helping me out with my problem with my truck. I highly recommend professionalism They auto dealership number are one with mechanics and also Mr. Samson the mechanic , who works on my vehicle personally is very knowledgeable and very helpful on helping me get my truck back up and very running shop and making sure that I was Uber from and back to my vehicle very safely…. 💯 More