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2,152 Reviews of Autohaus on Edens - Service Center
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October 31, 2018
Excellent service Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced a Ken Dunaway is an outstanding service adviser. It is because of his professionalism, honesty and commitment that I have my Mercedes ML 250 serviced at Autohaus. More
by MARK.NAIDOFF
Verified CustomerEmployees Worked With
Helpful October 31, 2018
Scheduled service Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning th Efficient. Ken is wonderful and very considerate. Keeps me posted on stats of car and goes out of his way to take care of everything. Makes owning the car worthwhile. More
by DEBBIE.ABECASSIS
Employees Worked With
October 31, 2018
service Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service a Love the service! Ken always exceeds my expectations. Work is done in a timely manner, and my concerns are always answered. Will continue to service at this location. More
by PATSYWEINSTEIN
Employees Worked With
July 28, 2018
Terrific Service Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for Outstanding service team! Called to set up a recall and oil change service. They confirmed before the date scheduled. Had a car waiting for me for when I dropped off mine car for service. I mentioned one other issue that I wanted them to check out. Rebooted my system and fixed the other issue. Texted me when the car was ready. Greeted me and pulled up my car as soon as I got there. Friendly, fast and competent!! HIGHLY recommend Prem and Cindi!!!! More
by baumer
April 10, 2018
Kevin James and Ken Dunway are amazing. The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands The staff is awesome always. That make you feel so welcome when you come there. It is always a pleasure knowing your vehicle is in good hands More
by Tanisha 2178
February 04, 2018
As Promised! As usual, Eddie Garcia delivered! Dropped in to get a bulb replaced--which was done on the spot--but then another potential issue was identified.... As usual, Eddie Garcia delivered! Dropped in to get a bulb replaced--which was done on the spot--but then another potential issue was identified.... Very considerate of my time, coordinating needed parts getting in and desired loaner being available before he scheduled me in for part 2. Also as usual, everything was fixed right the first time and the car was returned on time and looking sparkling. More
by dgc
Employees Worked With
January 26, 2018
Delighted Ken facilitated an excellent service experience. I needed a smashed passenger mirror replaced on my 350 GLK. Ken gave me a very competitive bid and Ken facilitated an excellent service experience. I needed a smashed passenger mirror replaced on my 350 GLK. Ken gave me a very competitive bid and arranged for the new parts to arrive on time. Eugene skillfully did the mirror work. I was in and out in 50 minutes on a Friday morning. More
by DRGP
January 23, 2018
personalized Our service manager is Ed Garcia. He easily recalls the details of both my GLK and C300. Just recently, I had the GLK serviced for A1. Ed did not just Our service manager is Ed Garcia. He easily recalls the details of both my GLK and C300. Just recently, I had the GLK serviced for A1. Ed did not just had it done in the same day, which was very helpful with our work schedule, but also outlined the repairs needed to keep my GLK in good condition. With Ed, I'm totally confident that my cars are getting the best service. More
by badge
Employees Worked With
January 05, 2018
saved my day I had a problem with my car and they took me in off the street and fixed it immediately. They were very accommodating, efficient and appreciative. I I had a problem with my car and they took me in off the street and fixed it immediately. They were very accommodating, efficient and appreciative. I generally have used a different dealer and Autohaus was VERY helpful, enough that I will use them more when I can. More
by Happy Camper
Employees Worked With
August 02, 2017
proficient outstanding balance of customer service and knowledge of service schedule. .was able to get me in last minute for my b schedule. Couldn't be happier w outstanding balance of customer service and knowledge of service schedule. .was able to get me in last minute for my b schedule. Couldn't be happier with Eddie Garcia and the whole autohaus team. Thanks again Natalie Gibson More
by natalie gibson
Employees Worked With
Eddie Garcia
