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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,383 Reviews

2,383 Reviews of Autohaus on Edens - Service Center

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August 21, 2020

BOTH PEOPLE I DEALT WITH WERE TERRIFIC. THERE WAS A PROBLEM IN THE SERVICE DEPARTMENT IN THAT MY OIL WAS OVERFILLED, AND I HAD TO RETURN TO HAVE IT CORRECTED. More

by STAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Stailey
August 21, 2020

Ken was fantastic arranging for my repair on my GT, seamless and easy. Thank you!! My car was picked and delivered repaired in a timely safe manner. More

by DG144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Ken Dunaway and Cindy are incredible. They are beyond kind, accommodating and thorough. Couldn’t ask for more. They are truly the best in every way. More

by JULIEYOVITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Ken, Cindi and the entire service team are wonderful!!! My car was ready when promised, fixed, cleaned, and the people are professional and helpful. II would recommend their service departm More

by FLOYD.MANDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
August 21, 2020

The service department and the staff are always so kind, professional, and try their best to help or solve your problem. It is a real pleasure to deal with AUTOHAUS!!!!!!! More

by RGINZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Good process given the current pandemic. I was able to schedule service to meet my availability. I was able to wait for the service to be fully completed. One improvement opportunity: it would be nice to More

by KENMEYERS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Quality service from Eddie Garcia at a reasonable price. Eddie is always great at scheduling me for service when I want it and completing it on a timely basis. More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

Oleg Shmuylovskiy - Sales- Total commitment to his customer's needs Eddie Garcia - Service - Always professional and knowledgeable A pleasure to visit this Dealership - each and every time More

by R.FARINO@ATT.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

The service department and sales department are always courteous and helpful. We are on our third car and they always provide a fantastic service experience! More

by LARRY.BRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2020

The service department at Autohaus is what distinguishes them from the other Mercedes dealerships in the area. Everyone is courteous & helpful. They keep update on the progress of my visit and if there ar More

by STEVE.ROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
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