Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were extremely knowledgeable and Prem made sure all my concerns were taken care of to my satisfaction and educated me on many topics. . Both Prem and Cindy know their stuff and couldn't be more personable. Hold on to them. Paul Wolf More
Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to deal with. He always takes time to explain what is being done to the car and is fair in recommending what things should be done right away and what can wait until the next service visit. I have 2 MB that I bought at this dealership. My oldest is 8 years old and is great to have the consistency of having someone like Ed through all these years. More
Tire issues It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee was better. More
The Service Department Caters to My Needs The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positi The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positive one. They are always cheerful and they communicate effectively. They cater to my needs. I typically am given a comparable car as a loaner. I never like to be without my car, but this makes it so much easier and convenient to leaving my car for service. More
Autohaus is the Best Autohaus is the only place to get a Mercedes. I couldn’t be happier with my new car. Phillip Gangerman my salesperson was extremely knowledgeable and Autohaus is the only place to get a Mercedes. I couldn’t be happier with my new car. Phillip Gangerman my salesperson was extremely knowledgeable and helpful in e everway. He went over and above to make sure I was Happy and got what a wanted. Amanda Youkhana taught me how to use all the technical uses of the car. She made it extremely fun to learn. Mike Mesic the Financial Director made the transaction seamless and was very straightforward. He helped make the process not only stress free but fun. I would also like to thank the Manager Mark Hoegler for overseeing the process and following through from start to finish. Autohaus is the Best!!! More
Brake service Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to do business with. More
Professional Service We reached out to Autohaus on Edens from out of state to purchase our new Mercedes Benz. Our experience could not have been better. Everyone at the D We reached out to Autohaus on Edens from out of state to purchase our new Mercedes Benz. Our experience could not have been better. Everyone at the Dealership was great to work with. Special thanks to Adrian Botis for making our purchase a fantastic experience. We will be back! More
Great service Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Mercedes. More
I had a great experience ! I came there on Saturday to see particular car. Adrian helped me with everything. Since that car was on service at that time I couldn’t see it. But Ad I came there on Saturday to see particular car. Adrian helped me with everything. Since that car was on service at that time I couldn’t see it. But Adrian showed everything about that car on computer. Even they said car will be ready in 3 days, they certified it earlier and Adrian called me in 2 days saying that I can come. Car was in perfect condition. Adrian helped me to configure everything inside the car. The best thing I liked he was not pushy. Everything went really smooth. So I will recommend Autohaus on Edens as well as my salesman. More
Committed and Professional Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work comp Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work completed on time - as promised Eddie kept me advised as to their progress and was standing by when I arrived to go over everything that had been done - A pleasure to work with these guys More