Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very concerning! I was not able to have all the services needed, because it would have kept me there for about 4 hours. It took 2 hours for an oil and filter change, w I was not able to have all the services needed, because it would have kept me there for about 4 hours. It took 2 hours for an oil and filter change, which I was told would take about an hour. Something has changed, we were unable to get a loaner and get all services needed completed. The level and quality of service we are accustom to at Mercedes is no longer the same. We have been coming to Autohaus for more than 20 years, so we have a benchmark to compare the service to and it definitely is not the same high quality we experienced in the past. I left a couple of messages for the service manager, Jim Link, to call me back to discuss my concerns, no response to date. More
So far it’s been a good ride. I have been a customer of Autohaus for many years. Always have had a good experience, I just Traded in my car this week for a new one. The transactio I have been a customer of Autohaus for many years. Always have had a good experience, I just Traded in my car this week for a new one. The transaction was seamless . My salesman, Tony Patel, was a pleasure to do business with, More
Best car buying experience Joshua Weil was our sales consultant. He made the whole car buying process very easy and without any hassles. He patiently answered all of our questi Joshua Weil was our sales consultant. He made the whole car buying process very easy and without any hassles. He patiently answered all of our questions in a very timely manner. He offered us several options and was accommodating to our schedule. We visited 4 other Mercedes dealerships trying to find the right vehicle at a fair price. Joshua was unique in offering is the best deal possible and made sure that we were satisfied with the vehicle we had decided upon. I will definitely refer anyone I know to him if they are in the market for a Mercedes. More
Organized, Timely, and Accurate Service Experience I highly recommend Autohaus to buy and service your Mercedes. An excellent customer experience all the way around! Staff is attentive and caring about I highly recommend Autohaus to buy and service your Mercedes. An excellent customer experience all the way around! Staff is attentive and caring about your needs. More
Amazing car lease experience! I had a wonderful time dealing with Autohaus on Edens for the lease of my car. The information I was given was thorough and totally informative. From I had a wonderful time dealing with Autohaus on Edens for the lease of my car. The information I was given was thorough and totally informative. From start to finish, my experience was top notch. I left a completely happy customer and love my new Mercedes. This is, by far, the best dealership and best sales person I’ve ever dealt with for a car purchase or lease! More
Fast, quality service! I have been going to Autohaus for many years and they do not disappoint! Quality of service is exceptional and the timeline to when I can expect my c I have been going to Autohaus for many years and they do not disappoint! Quality of service is exceptional and the timeline to when I can expect my car completed is accurate. The friendly staff is always appreciated as well! More
Kevin was great t work with. Very thorough and polite. The car has a smoker smell to it and we would like to cabin air filter replaced. Otherwise the car lloks and drives wonderfully. Thanks. The car has a smoker smell to it and we would like to cabin air filter replaced. Otherwise the car lloks and drives wonderfully. Thanks. More
Very helpful and understanding and amazing service! I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first exper I had a problem that needed to be fixed and they were very helpful and kept me updated with my M class Mercedes. It was a quick fix and my first experience with them was great and I will be going to them in the future. More
Great Purchase Experience Ricky Pena is a tremendous salesperson. Responsive, professional and informative. Very easy to work with in comparison to his peers at other dealers Ricky Pena is a tremendous salesperson. Responsive, professional and informative. Very easy to work with in comparison to his peers at other dealerships. Well worth traveling out of my way to purchase a vehicle through him. More
Best Service Ever The sales team and support team provided me the greatest car buying experience ever. Thanks to this I have recommended this dealership to my friends The sales team and support team provided me the greatest car buying experience ever. Thanks to this I have recommended this dealership to my friends and family. More