
Autohaus of Peoria
Peoria, IL
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The staff is very friendly and knowledge. I was very pleased with the quality of service and the report they gave me on the service with the video. The only issue I had is it took a long time I was very pleased with the quality of service and the report they gave me on the service with the video. The only issue I had is it took a long time to schedule valley service which I definitely appreciate. More
The service department at Autohaus of Peoria is outstanding! Every interaction I’ve had has been professional, courteous, and efficient. The service techs clearly know their work, and the manager e outstanding! Every interaction I’ve had has been professional, courteous, and efficient. The service techs clearly know their work, and the manager ensures everything is handled smoothly. They go above and beyond to keep customers informed and comfortable. I truly appreciate the level of care, honesty, and professionalism shown here. I highly recommend this dealership’s service department to anyone who values top-notch service and genuine customer care! More
Chris Boyd does an excellent job providing world class customer service! Mechanics genuinely care about customers and quality work. I am consistently impressed. customer service! Mechanics genuinely care about customers and quality work. I am consistently impressed. More
I called for an oil change appt. 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. the 3 times. Let two messages and no one called me back(6 day period). Had a coupon for an oil change with a tire rotation. Waited 1 hr and 45 min. they told me that they couldn’t rotate the tires because of the wear on the two back tires. So an oil change took 1 hour and 45 min. Oh, yeah…they knew I was waiting and didn’t tell me this until it was all done. The Volkswagen service guy didn’t even apologize for not calling me back. Ridiculous More