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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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April 02, 2020

Linda is our service consultant and does a great job communicating what needs to be done. We will continue to return to Autohaus for servicing our vehicles. More

by flatuda
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
May 13, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! Linda is great and always says she has the greatest customers! Stay safe, see you next time!

March 20, 2020

Chris got me taken care of swiftly as soon as I walked in for routine service on my BMW. No hassles associated with this visit, thanks Chris! More

by albertopetrache973
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

As always a great experience. Chris is very attentive to details and does a great job keeping me informed every step during the process. Bob Dedert is a first class Sales professional. I’ve purchased 5 BMWs More

by EMNAlves
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Service writer Chris is very good, cares and is thorough. Always a pleasure doing business with Chris. Whether normal maintenance or out of warranty working With C More

by jronsick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Always professional and they got me in quickly for service. I am very pleased and will go back again when needed. So glad to have you in my area. More

by flatness
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
March 18, 2020

Got me in quickly, kept me updated on the status of my repair. Loaner was free and Linda was very proactive in working around my (not very flexible) work schedule. More

by Wferguson2
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
March 18, 2020

Autohaus remains better than Plaza will ever be. However I will choose a different service coordinator than Ethan-I don't like his extra commentary More

by Fbentleymd
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
March 18, 2020

Chris Clem made my experience at bmw very good. I was able to come in and get taken care of within minutes! Will definitely be coming back here! More

by eneshajruloski
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

They are incompetent I tried to have an oil leak fixed it wasn’t fixed then when I brought it back they said it was leaking from somewhere else they did the same thing recently with my antifreeze I will neve More

by La1991
Recommend Dealer
No
Employees Worked With
Chris Clem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Autohaus BMW responded

Thank you for your review. After investigating your comments we found that you indeed did have your coolant hose/sensor replaced in Jan and brought it back due to another leak arising in the overflow reserve tank. Two different things within the same system. We are sorry that you are disappointed that we didn't meet your expectation and wish you all the best.

March 17, 2020

In for service: friendly representatives, very nice waiting area and display floor. I will definitely return and look here when I buy a new BMW in a few years. More

by John Girotto
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
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