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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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May 21, 2020

Very happy with the continued service I get with AutoHuas BMW. Friendly, prompt and reliable. Refreshing to not have pushy sales for what I don’t need. More

by sberan71
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Suraci
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy too that you continue to service with us!

May 21, 2020

Everyone did social distancing and wore masks. Bathroom was very clean Also the waiting room customers were adhering to the rules food area was clean More

by Ronna-12
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Ronna! We really do have the best customers, everyone is being very cooperative and kind.

May 19, 2020

Last week I took my car to fix an issue. After I picked up the car. Check engine Light turned on right after I left the dealership! Very disappointed. More

by Toqaali2019
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Autohaus BMW responded

We understand your frustration and apologize that you experienced this with us. It can indicate that another issue is present or simply that the faults need to be cleared one last time. Regardless, we are sorry that you are so disappointed in us, we really do try hard to be perfect every time.

May 19, 2020

Autohaus ist nummer eins! Awesome experience! My service advisor Ty Ancona was super cool, hospitable and helpful. Cost was less than originally quoted. Service was complete More

by Chris N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the great 5-star review, Chris! We are happy that you had such a good experience during your Service visit with Ty. We also appreciate the high recommendation. It means a lot to us!

May 18, 2020

The Service department is very receptive and answers all of your questions. They’re flexible and really try to help you meet your needs and make you feel comfortable. Also, the remodeled waiting room is pr More

by mparke22
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! We appreciate your kind words and we are happy that you feel comfortable here at Autohaus!

May 18, 2020

Extremely quick, efficient, and well taken care of while I was there. My vehicle was ready within an hour even after adding extra service from what I originally scheduled. More

by Mdwags
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We are glad that you feel well taken care of by Linda and our Service Department. That's exactly what we are shooting for everyday!

May 18, 2020

Love love love this dealership and my advisor Linda Schaeffer. Smooth and easy process from start to finish. Enjoy the waiting area and emmentaties while there. More

by hluntzer
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate hearing about your Service visit with Linda and that you enjoyed our waiting area.

May 18, 2020

Always friendly. Courtesy. Service fast and efficient ! With the pandemic felt very safe !!! And it’s so great to get into a clean car inside and out ! More

by Pam D
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Pam! We are happy to hear about your Service visit with Patti and that you felt safe. It is very important to us to have a safe workplace for our staff and customers.

May 15, 2020

Everyone I talked to and felt with at Autohaus was great they are always willing to help anyway they can. I feel as though everyone is family they always do good work and are very informative about the work More

by Adriffle
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words about your Service visit and look forward to the next time we can assist you!

May 14, 2020

Stopped be service department with a hope that my tailgate would be an easy fix. Turns out there was a part that needed to be replaced on my infant BMW. I was able to leave my vehicle and the part More

by Amy
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Amy! We are happy that your service visit was satisfactory and look forward to assisting you in the future.

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