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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,233 Reviews

2,233 Reviews of Autohaus BMW - Service Center

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October 29, 2020

I have used Autohaus service department several times and always receive great service. A special shout out to Chris C. for his efficiency and knowledge. More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

October 29, 2020

Autohaus BMW is a fantastic dealership! Everyone is extremely professional and friendly, and I am always treated with courtesy as well as excellent service. I highly recommend Autohaus BMW! More

by Heidi Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate that, as we are all trying to keep our customers and ourselves safe during these difficult times! Thank you for choosing Autohaus BMW, we look forward to seeing you next time!

October 28, 2020

Service Center was nice but they never checked coolant on a 300 dollar service check and oil change. I would have expected to have all fluids checked. The next day I had a low coolant warning.Staff was ver More

by derousser1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

October 28, 2020

Always courteous professional staff too to bottom! Keep up the amazing job and outstanding service! I would recommend your dealership without any reservation. Great job More

by luis.gomez1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 28, 2020

Everyone is very courteous. I love that I am provided a loaner car. This allows me to take in my schedule. Thank you. Ihighly recommend Autohaus. More

by Nlhumes314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Accounting. Very kind , Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 27, 2020

Very professional and worked in a timely manner. Ran car through wash even though it was raining to get all the pollen off and vacuumed it for you. More

by Kaitlynjennings18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Richards
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 26, 2020

I love this place! From the state of the art showroom to the best Service Representatives and master techs! Very friendly staff. Best BMW dealer in St. Louis. More

by Amel C
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Krysiak
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 26, 2020

Great service department. Friendly and efficient. Ty Ancona is the best!!! This was a 25000 mile service and all under warranty. Best BMW SERVICE in STL. More

by Pamsposton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

October 25, 2020

This has been my dealer of choice since 1985, service and sales experiences have always been the very best. on this visit Chris check to see whether I was having any I-drive issues.(when you don't use them o More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renard LaSane, Ethan Krysiak
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Renard and Chris are true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

October 24, 2020

I met Linda and got my emissions and safety inspection done on an out of state purchase BMW so I could get it registered in Missouri. Linda was fantastic even for such a small task/service. I felt like sh More

by hlgalbraith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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