Back

Autohaus BMW - Service Center

St. Louis, MO

4.8
2,234 Reviews

2,234 Reviews of Autohaus BMW - Service Center

Sort by
November 05, 2020

The Autohaus team is fantastic. I highly recommend the sales and service folks. And the new showroom/amenities are just wonderful. If you have a BMW or want a BMW — Autohaus is the place. A+ More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There were several folks who helped me — all were excellent
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

November 05, 2020

The Service was great, efficient, and through. The courtesy of staff checking in was poor and the service guy assigned to me was just okay. More

by richardebuckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Midgley, Mike Crader
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales. Thank you for choosing Autohaus BMW!

November 05, 2020

Phenomenal job all around. Excellent service each time we come in. We purchased in August with the help of Jens and he was very informative, accommodating, and responsive without any pressure to buy. Ch More

by Sdoehring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Mares
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

November 04, 2020

It’s been great doing business with Autohaus BMW. From leasing my BMW X4M to getting it serviced by the Autohaus service professionals. My experience has been second to none. More

by rfifer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

November 04, 2020

The dealer is professional and customer service frendly. Getting a loaner car is always very helpful. My representative is always super helpful which is greatg4 More

by Christopher.bibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 04, 2020

I bought my 2018 X1 from Autohaus BMW 2 1/2 years ago, and have had the good fortune to have Patti Kupfer as my Service Advisor at least twice. Patti is pleasant, professional, and knowledgeable, and I re More

by jccjd91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is a true asset to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

November 04, 2020

Is Absolutely great place and service outstanding such clean place nice sitting aria I really enjoyed been there my car was done fast and definitely will Recommend! More

by Fataponjevic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ancona
Nov 07, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 03, 2020

Nice facility. Friendly staff. They finished on time and Nice facility. Friendly staff. They finished on time and at the quoted price. I didn’t get a loaner this time because replacing and registering my ba More

by Docboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Schaefer, Ethan Krysiak
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 31, 2020

Really friendly team. Worked through a couple of issues and did a thorough job of finding other problems I wasn’t aware of! Linda kept me updated and provided explanations of what needed addressed. I was a More

by rdhackleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer, Ethan Krysiak
Nov 07, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

October 30, 2020

Customer service is top notch. Chris Clem not only is extremely knowledgeable but is kind and caring. AutoHaus is the best BMW dealer in the country, We have dealt with 8 different dealerships in multipl More

by bluesfan28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Chris is one of the best! Thank you for choosing Autohaus!

...
94
...