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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,010 Reviews

2,010 Reviews of Autohaus BMW - Service Center

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June 04, 2020

Linda Schaefer is the best. Always in a good mood and looking out for my best interest. Service department are all great . Pay them more! More

by Gregkraus
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. Linda is one of the best as she is very transparent and friendly. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

June 04, 2020

I contacted them regarding an error code that my recently purchased (used, privately owned) BMW was showing. I had an idea of what caused the problem and Autohaus quickly identified the root cause, contacted More

by DB
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

June 04, 2020

High quality team. Would not go anywhere else for sales or service. They truly care about their customers, treat all with respect. Great to work with. More

by ajfcpajd
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Linda Schaefer, Joe Bauer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

June 04, 2020

Tune up and oil change Linda is the best in the world I Tune up and oil change Linda is the best in the world I tell everyone about her and your great service at Autohaus BMW Stay safe More

by Lauradents
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Aug 25, 2020 -

Autohaus BMW responded

Thank you for the outstanding review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is a true asset to our team as she is one of the best! Thank you for choosing Autohaus!

May 28, 2020

Great customer service Chris is always friendly and professional. Service is always speedy and my car is always clean when I pick it up. I am in and out in no time. More

by mml72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star Service review! We are happy to hear about your Service visit with Chris. Chris works very hard at being friendly and professional and it's nice to know, he is appreciated.

May 26, 2020

Tech support I have been impressed over the years with the support from Chris Clem in service. He has made himself available for consultation and expertise even w More

by cotswolds2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for this 5-star review! You have been an important part of the Autohaus family for a while and you know most of our employees have been with us a long time too, including Chris, Chris and Brett. It's a very nice review, thank you.

May 21, 2020

Service department very friendly, helpful, and professional. Best in the city. One of the reasons I chose to purchase another BMW knowing I’d be dealing with Autohaus for my service. More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review, Shelly! We appreciate hearing about your Service visit with Chris and your kind words about our Service Department. We try very hard to be the best and your comments mean a lot to us!

May 21, 2020

Service was quick and the process was easy I was in for a recall, and got an oil change while I was there so that was great, not 5 starts because they lost my car and I had to walk around searching for it wh More

by dlavrine13
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you for your almost 5-star review! I'm so sorry they misplaced your car, that is annoying. We look forward to doing better next time.

May 21, 2020

Fast ,professional and very polite stuff regarding that we have this Corona situation when we all are nervous they acting very calm and professional...way to go people.... More

by Aladinsgm
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 03, 2020 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words and yes, we are calm, doing everything we can to help keep each other and our customers safe.

May 21, 2020

As always, Patti was awesome! So glad I bought my 340i from Autohaus! Love the new building. First class all the way!! Thank you so much Patti and the whole team!! More

by Parksy
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Autohaus BMW responded

Thank you so much for the 5-star review! We love hearing that people like our new building and enjoy their Service visits. Patti and the whole team are saying "You're welcome!"

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